In the context of the information overload that we all face in today’s markets, it is essential that we provide sales people with learning that is “just-in-time” or on-demand. Let’s have a look at some of the top companies that are going for this form of training.
Apple Computers created what it calls ARPLE or Apple Reference Performance and Learning Ex-pert. The latest information about their new products was distributed on CDs as frequently as every two weeks for its field force so that they are always up-to-date. Subsequently, Apple integrated the use of ARPLE into its training programs and developed a knowledge management process to ensure that information was always accurate and distributed in a timely fashion. Over the years, ARPLE transformed from a CD-based system to a client-server system and finally to the Web.
Although the next example is not in the realm of sales training, the principle is the same. Sprint Corp. Which is into wireless communications services found its employees’ usual reaction to compliance training to be a resounding groan. The company designed i-Comply, a training compliance practice that provides just-in-time access to information. It developed a knowledge management portal on the corporate intranet that consolidated the content of 15 training courses, 10 Websites, and two manuals. Employees access compliance education by simply typing “icomply” into their intranet browser.
If employees get to use the knowledge that they receive through training immediately, chances are that they retain the knowledge longer. Thus, there should be a mechanism where employees can take the training just when they need it. That way, they not only are more enthusiastic about the training program but also get to apply the knowledge gained to the job – which is the ultimate aim of training anyway!
Therefore, training needs to be systematically planned for employees in such a way that it can be accessed by them just-in-time, in the format most convenient to the mat any given point of time. An individual should be able to access the course in multiple formats – that is through Smartphones, iPods, tablet PCs or simple PDFs.
If such an option existed, it would be easier for employees to take a courses anytime, anywhere such as time between meetings, or as he is waiting to board an aircraft or even on his way to work if it is made available in the form of podcast! Chances are that the courses receive higher participation if made available on-demand. What is your take on this?
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The most important principle for designing lively eLearning is to see eLearning design not as information design but as designing an experience. – Cathy Moore
It is common knowledge that learner engagement plays a critical role in the success of an eLearning course. How can you design a wonderful online course that leaves your learners spell-bound? What does it take to make an excellent course that not only trains your people very effectively but also captivates them?
You can create a first-rate eLearning course by focusing on 6 key aspects. Let us see what they are and why they are important.
Hope you find this post interesting. How do you make sure that your elearning courses are highly engaging? We’d love to know.
An increasing number of companies are using gamified eLearning courses to impart top-notch training to their staff members. According to a report by Gartner, by 2015, 50% of organizations managing innovation processes will gamify aspects of their business. But, how can you create an effective gamified e-learning course? What are the aspects you need to consider? Let us see.
Scenario-based online learning courses help learners involve in learning as they can relate themselves with the situation. Scenarios can be used to present real life situations that the learners are likely to face in their job role and improve their problem-solving skills.
People expect to be bored by eLearning. Let’s show them it doesn’t have to be like that! – Cammy Bean
It is well-known that learner engagement plays a critical role in the success of a self-paced eLearning course. So, how can you ensure that your online course captivates your people? What are the aspects you need to focus on to leave your learners spellbound? How can you design the perfect eLearning course that creates learner delight? Well, here is an info-graphic that lists 5 tips to hook your learners to your eLearning course.
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Checklists play a crucial role in our everyday lives. We have checklists for groceries, laundry and even at work. We make checklists to make sure that we don’t miss out anything. As instructional designers, we do have the occasional checklist we refer to while we review the final course. However, at times, it may be too late to have a checklist at this stage.
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I believe that (the) educational process has two sides – one psychological and one sociological. . . Profound differences in theory are never gratuitous or invented. They grow out of conflicting elements in a genuine problem. – John Dewey, In Dworkin, M. (1959) Dewey on Education
It is common knowledge that effective training goes a long way in enhancing the performance of the workforce. Many organizations are using eLearning to equip their people with the needed knowledge and skills as the online training medium is cost-effective and offers unparalleled flexibility to the learner.
Content chunking is an important step in the process of developing an eLearning course. As an instructional designer, it’s important to break long strings of information into understandable chunks and delete extraneous data. When the content is divided into small chunks, learners find it easy to understand. Content chunking also helps improve their working memory. It helps the learners retain longer and recall it effectively.