Investing in mobile learning might seem like a decision you need to think twice about. But once you realize the wide range of benefits it offers, the investment will seem totally worth it. Mobile learning increases the flexibility of learning, fosters motivation and engagement, and enables learning on the go – all of which result in no more having to push learning toward learners. But no matter how beneficial mobile learning is, the effectiveness of mobile learning depends on how you plan to implement it in your training, what technologies you are ready to embrace, and the trends you choose to follow.
The Top Five Mobile Learning Trends
- Augmented reality for performance support
- Mobile coaching for last-minute preparation
- Internal social-network to foster informal learning
- GPS to provide personalized learning
- Mobile micro assessments to facilitate knowledge retention
Mobile Learning Trends 2019
1. Augmented Reality for Performance Support
We are well aware of the fact that 70% of learning happens during your employees’ on-the-job experiences. This is exactly why providing performance support once training is done is extremely important. Performance support is all about guiding your learners to perform a task the right way each time a doubt creeps into their minds in the midst of a task.
All these years, performance support has been provided to employees using various formats such as bite-sized videos, checklists, and infographics. All these formats have definitely been extremely effective in catering to the needs of learners. But with the workforce becoming multigenerational and employees demanding an increase in engaging learning content, Augmented Reality can be added to the list of effective performance formats.
Remember the Snapchat filter you use for fun? The dog or cat ear filter, the flowery head band filter, the vampire filter etc., which get placed on your face when you hold the phone in front. This is an example of Augmented Reality. This technology is all about placing graphics or digital information on top of what the user is seeing through his/her mobile device.
With Augmented Reality offering performance support, all your employees will need to do is hold up their phones toward a particular object and get real time information on their mobiles to guide them. For example, let’s say a sales representative wants to refresh his/her knowledge on a particular product. All he/she would have to do is hold up the phone to the product and all the information needed will be shown onscreen. This information can be taken from the existing training content.
2. Mobile Coaching for Last-Minute Preparation
A recent study reveals that the Generation Z believes Mentorship programs are as important as healthcare benefits when choosing an organization to work with. The 2016 Deloitte Millennial Survey reveals that millennials who plan on sticking to an organization for more than five years are more likely to have a mentor guiding them.
Now, these statistics showcase the importance of mentoring employees. And with mobiles being ubiquitous now, why not mentor employees through their mobile devices?
This is what mobile coaching is all about. With mobile coaching, your employees will always have their corporate trainer right in their pocket. All your employees will have to do is log in to the mobile coaching app and have a live video chat with their mentor or search for videos by them and watch. These can act as the perfect refreshers and last-minute advice resources.
3. Internal Social-Network to Foster Informal Learning
Informal learning has been around all this while – long before mobile devices became prominent in people’s lives. I am sure you might have noticed your employees going over to their peers to find out how a problem should be solved.
As days pass by, mobile devices are being used to foster informal learning in organizations. Organizations are beginning to have internal social-network-like systems that facilitate instant connection among their employees through their mobile devices, no matter where they are. This increases the overall speed of learning and receives appropriate solutions and feedback, thus benefitting learners as well as your organization.
4. GPS to Provide Personalized Learning
Providing personalized learning content ensures that every single learning need of each of your learners is catered to. For example, let us suppose your organization has different branches spread across the globe and you’ve trained them on your gift policy for clients. Once the training is done, you plan on providing them performance support. Just as you trained them on the rules depending on their location, performance support should also be aligned to their location. Yes, this can definitely be done by providing personalized content for employees in each location, and mobile learning makes it even easier.
One way this can be done is by using the GPS feature to provide personalized learning content. Every mobile device has an inbuilt Global Positioning System (GPS) that enables the tracking of your exact location. And this helps personalize the user experience for learners. Based on the geographical location your employees are in, they will receive specific, personalized content.
5. Mobile Micro Assessments to Facilitate Knowledge Retention
Knowledge retention has always been a huge concern in corporate training. According to research, 50% of what your learners learn will be forgotten in an hour. If this is the case, the entire purpose of training is lost – to be able to apply whatever is learned in their workplace. This is why you need to take deliberate measures to ensure that the knowledge provided is retained for a long period of time.
Now, asking your learners to take up the course all over again each time they forget information is too much to ask and also a huge waste of time and effort. This is where the role of mobile micro assessments comes in.
A micro-assessment consists of 2-3 questions that can be rolled out to your employees on a periodical basis, once training has been completed. This will allow you to test how much information they still remember, and which areas they need to brush up.
These micro-assessments can be delivered through a Learning Management System, a mobile app, or even just by email. Once this is done, you can track the results and provide them refresher courses focusing on those areas and also provide necessary performance support. As technology keeps advancing day by day, so will the trends of mobile learning. Well it is not just the trends of mobile learning that will keep evolving, but eLearning trends too. Interested to know the trends in eLearning? Download this free eBook on ‘eLearning Trends – The View from the Trenches’ to gain access to all the latest trends ruling the eLearning world.