Every organization needs to follow a set of rules and procedures to avoid huge penalties. To do this, employees have to be trained effectively on the applicable rules and procedures. About 98% of organizations want technology-enabled compliance training to help manage risk more successfully (Towards Maturity, 2013).
Why do you need to create and deliver a highly engaging online compliance training course? What if you receive negative responses from your learners? Why are online compliance training courses boring and unappealing?
Poor instructional strategies could result in boring and unappealing courses. 67% of organizations say user engagement is the top barrier to adopting technology- enabled compliance training (Source: www.towardsmaturity.org). Well, you can create and develop engaging online courses to deliver good compliance training by following these three tips.
Make Use of Scenarios
Compliance training can be made interesting and engaging by using scenarios in online courses. As an instructional designer, you should be able to include situations which your learners are likely to face in their jobs and explain what they need to do.
Use simple language to explain laws, so that employees can understand and remember them easily. Make sure to give them plenty of opportunities to implement learning at their workplace. You need to provide them explanatory feedback stating why a particular option is right or wrong.
With the help of rapid authoring tools (Articulate Storyline and Adobe Captivate), we can develop highly engaging scenarios.
Make Use of Games
Compliance training can be made interactive and interesting through gamification. Games help learners understand regulatory norms and complex statutes in a fun-filled manner and retain the learning for a long time.
Make sure to use games that are challenging and rewarding for the employee. Provide explanatory feedback stating why a particular option is right or wrong instead of merely indicating whether it the learner’s answer is correct or incorrect.
Here are some games developed using Articulate Storyline.
Make Use of Assessments
Compliance training can be made effective through assessments. Assessments must be framed in such a way that they challenge employees to apply what they have learned already and cover all kinds of situations that employees may face during their jobs. This helps them relate to those situations immediately.
Assessments should be challenging and reinforce learning, so that employees can relate to the situations at the workplace. Provide feedback for both correct and incorrect answers and explain why a particular choice is correct and incorrect. With the help of rapid authoring tools, we can develop assessment questions based on scenarios.
Thus, by following these tips, you can create well-designed online courses to deliver highly effective compliance training. Do share your thoughts.
Editor’s Note: This post was originally published in July 2015 and has appeared in Learning Design category whereas now it is updated in Training Solutions category.