Here’s a pretty common scenario: After implementing a new Learning Management System (LMS), an organization assigns an internal staff member the job of LMS administration part-time, besides doing his primary job. That is all they do to keep their software up and running, never augmenting it for performance whatsoever.
So now the staff member provides technical support part-time. As the number of users and their demands increase, the LMS administrator starts feeling overburdened. He may then train other training managers, giving them LMS administration access to delegate the task of providing technical support to their divisions. In the long run, due to insufficient knowledge, quality and timelines might get compromised – affecting users and the entire training effort which can have costly repercussions.
Implementing such a haphazard LMS administration in your organization is way more chaotic than it sounds. The solution to this? One word – OUTSOURCING.
LMS administration is a full-time job with a lot of repetitive tasks, apart from ad hoc requests and issues. Hence, outsourcing it to a competent and experienced vendor is always better.
But investmenting in outsourcing LMS administration add up to anything? Outsourcing your LMS administration and support is an extremely smart move and you are in safe hands as you are sure to gain enhanced return on investment (ROI). Your investment will not go in vain.
Here’s some concrete proof to prove the benefits outsourcing offers and the results it generates, translating it into enhanced ROI. Check this infographic!