‘Developing scenarios with Adobe Captivate!’ Does it sound weird? Yes, for many it may sound strange. Captivate is known for its simulations. All its other features are often in the shade of simulations and rarely come into focus. This blog is an effort to highlight the scenario-development capabilities of Adobe Captivate. Let’s uncover…
What is Scenario-based Learning?
Scenario-based learning (SBL) is an instructional design strategy that puts learners in the shoes of the problem-solver, to respond to real-life situations. It engages learners and is more of conversational-based learning.
Scenarios don’t have to be as complicated as you think. The legends of eLearning have defined SBL. Tom Kuhlmann proposed his ‘3-C Scenario Model’ with Challenge, Choice, and Consequences. Michael Allen has come up with the ‘CCAF model’- Context, Challenge, Activity, and Feedback. Based on these models, you can build eLearning scenarios that are simple yet effective.
Why Scenarios in eLearning?
- Best choice to help your learners ‘perform’ rather than just ‘inform’
- Motivate learners to involve themselves in the learning
- Failure is safe and offers opportunities to learn from failure
- Improve decision-making skills
Features of Captivate Useful for Creating Scenario-based eLearning
1. Assets Store
Character cutouts with gestures and expressions, graphics, images, backgrounds – all these play a crucial role in developing highly engaging scenarios. There are plenty of assets in Adobe Captivate to develop stunning branched learning scenarios.
The latest version ‘Captivate 2017’ is loaded with a 75,000+ assets library with thousands of illustrated character cutouts in various gestures, poses, & expressions, graphics, stock photos, and templates. Courseware designers can add life to scenarios using people cutouts with expressions showing happiness, disappointment, anger, fear, surprise, and so on.
2. In-built Scenario Templates
Adobe Captivate has a number of built-in templates to develop branching scenarios easily. These templates eliminate the need of developing scenarios from scratch. You can customize templates according to your training needs to achieve the defined learning outcomes. Scenario template customization can be done by changing images, questions, option-specific feedback, layout, background, shapes, and more. Variables play an important role in enabling branching.
3. Radio Button Learning Interactions
In Captivate, adding radio button interactions helps learners select their sections/departments/roles in branching scenarios. They facilitate the learner’s input, to provide a relevant learning experience.
For example, you are creating a branching scenario course for the sales and service teams in your organization. Creating two radio buttons – sales and service – will allow them to choose their respective department and go through the assigned course, relevant to them.
4. Conditional Actions
Conditional actions in Adobe Captivate help add a number of radio buttons needed for your branching scenario course. You can also create scenario combinations using conditional actions.
Writing conditional actions helps you determine branching, based on learners’ selection. You will find this in ‘Project>Advanced Actions’. There you can change the action type to Conditional Action. If the conditions defined by the variables are met, the defined conditional actions will take learners to specific slides, meant for them. You can create as many conditional decision slides as you need.
For example, continuing with the same example given in the above section, let’s take sales & service reps and sales & service managers. You get a number of scenario combinations here. You can develop different modules with various scenario combinations as shown below. If a module is meant for only sales reps, you can apply the conditional action ‘sales reps’; if another module is useful for both sales reps and sales managers, you can use the conditional action ‘sales reps and managers’. Likewise, this can be extended to other combinations too.
- Sales reps
- Sales reps or managers
- Sales reps and managers
- Sales managers
- Service technicians
- Service technicians or managers
- Service technicians and managers
- Service Managers
4. Branched Quizzes
Like scenario-based learning, you can also create branching assessments in Adobe Captivate. For this, you just need to select the ‘Branch Aware’ option in Quiz Preferences. This helps Captivate identify that you have created a scenario-based quiz and the score should be based on the number of questions assigned to the learner, not on the total number of questions in the course.
Wow! On exploring, I found so many features in Captivate that facilitate Scenario-based eLearning. So, try Captivate to create more interactive and engaging branching scenario-based online courses. All the best!!