With the propensity of today’s learners to Google anything they require an answer for, can online training be far behind? It is not. Just-in-time (JIT) training works on the same premise. Employees who are used to searching the Internet for an instant answer to their question or problems, expect the same thing from their training. They look for on-the-spot online resources, to tackle tough tasks or access learning that will refresh their memory at their ‘moment of need.’
Using videos to provide just-in-time support, a la YouTube videos is the solution, when learners are trying to find an answer to a problem or learn something new. Check our infographic to know various ways you can make use of videos as Performance Support tools.