The corporate world is gradually adjusting to running operations in the new normal, post Covid. This shift is causing many organizations to evaluate their learning & development (L&D) programs. Over time, we have seen the emergence of new technologies and practices, rising competition, and fluid market conditions. As a result, we need to upskill and reskill employees to keep pace with emerging developments in the market.
Why Should You Outsource Learning & Development Initiatives?
Here are 5 reasons to outsource them:
- Diverse, Growing Training Needs
- Adapting New Learning Technologies and Methods
- Budget Limitations
- Large Scale Rollouts
- Time Barriers
Owing to rising complexities, companies are outsourcing L&D initiatives by forming strategic partnerships with L&D specialists. Outsourcing may have developed a bad rap in the past. However, the pandemic and the rise of a gig economy have made outsourcing a conventional practice for organizations looking to hire third party experts to manage non-core business functions.
In this post, we’ll share five reasons to outsource employee training to experts and how to do it the right way to reap all the benefits.
5 Reasons to Outsource Learning & Development Initiatives
1. Diverse, Growing Training Needs
Modern organizations comprise several departments functioning independently with their dedicated expertise, for example, sales, marketing, R&D, and IT. Therefore, it’s safe to say they have unique training needs. For instance, your marketing team may need to utilize new SEO tools and automation software. Similarly, your sales team may need to learn about new products, services, and processes.
Managers could benefit from leadership development programs to pick up key skills for upcoming projects. These skills include emotional intelligence, conflict resolution, and asynchronous communication, which has become a trend in remote and hybrid work environments. Thus, you might not have qualified in-house resources to upskill and reskill every employee and department.
2. Adapting New Learning Technologies and Methods
Learning and development teams have come a long way in the last two decades, from simple PowerPoint presentations to complex, interactive courses featuring videos, animations, infographics, games, and other exciting features.
Consequently, companies are looking to move away from traditional instructor-led classroom sessions and outdated technologies. They want to adapt the latest rapid eLearning authoring tools, learning management systems, virtual instructor-led training (VILT) software, microlearning, and other trending technologies and methods.
The only problem is that most traditional in-house L&D teams might not have the expertise to fuel this transformation and offer the solutions you need.
3. Budget Limitations
We have always regarded outsourcing as a cost-effective way to procure services. Today, many organizations don’t have L&D departments. So, if you were to hire an in-house team to upskill and reskill your employees, then you would have to bear recruitment, onboarding, and infrastructure costs to get them up to speed and equip them with everything they need to develop your training program.
By outsourcing L&D to a specialist, you don’t have to worry about procuring software such as authoring tools, hardware including workstations, and more office space. Outsourcing eLearning courses is an on-demand service. So, you don’t have to bear any recurring expenses once your L&D project is complete.
4. Large Scale Rollouts
In many circumstances, organizations have the knowledge and training strategy to upskill and reskill their employees, but they encounter additional challenges. These barriers include a lack of time or absence of skilled personnel to support large-scale products or services rollouts. Have you ever thought about how to solve this problem? You’ll find an effective solution in Rapid eLearning. Rapid eLearning is the most effective technique to boost your organizations’ training scale and speeḍ It aids in the creation of courses through time-saving and high-end eLearning design and development. It delivers eLearning courses within weeks without compromising its quality.
Companies with hundreds or thousands of employees located around the world might require outsourcing eLearning. This ensures they have competent L&D resources to help their teams upgrade and switch to new platforms and technologies.
5. Time Barriers
It’s not a lack of finances but a lack of time causing the bottleneck in eLearning design and development. With the rapid pace of technological advancements and socio-economic changes, modern organizations need to keep pace with emerging changes to remain competitive and profitable. Thus, learning and development not only needs to be frequent but also swift.
This is where outsourcing comes in to help organizations in quickly producing high-quality training courses in multiple formats. Experienced L&D partner organizations have a diverse team of subject matter experts, instructional designers, authoring tools experts, and trainers to upskill and reskill your employees and help you meet your organization’s growing goals.
How to Outsource L&D Initiatives
Learning how to outsource L&D initiatives the right way is mainly about considering key factors when hiring third party L&D experts. This hiring process is based on your company’s goals and your team’s capabilities. Finding the right outsourcing partner for learning and development can be a hassle when you consider the abundance of options in the market.
You must carefully examine several portfolios and ask dozens of questions about your potential partner’s capabilities, preferred tools, technologies, and experience in eLearning design and development. To simplify the decision-making process, we have compiled a simple guide to help you find the best professionals for your next learning and development project:
1. Learning About Their Expertise
The first thing you need to do when researching potential training providers is to learn about their expertise. Many L&D partner organizations specialize in a particular area. For instance, one such provider may have the expertise and resources to develop eLearning courses and provide sales and marketing instructors, but they might not supply IT or leadership training.
So, before you outsource your employee training to anyone, ensure that they understand your industry, business model, strategy, technologies, team capabilities, and skills gaps.
2. Training Methods and Technologies
You need to learn about services the different L&D partners provide. For instance, one L&D team might specialize in classroom instruction and virtual instructor-led training sessions. In contrast, others could be well-versed in rapid eLearning development using authoring tools, such as Adobe Captivate, Articulate 360 Storyline, and iSpring Suite.
A few L&D teams may even specialize in creating microlearning courses with:
- Interactive PDFs for just-in-time learning
So, you must carefully assess your training strategy and based on that choose an L&D partner. Many eLearning providers offer multi-channel, hybrid training solutions and can recommend the right approach for your business.
3. Progress Measurement Strategy
There’s no point in creating a corporate training program if you can’t measure its effectiveness and outcomes. Therefore, an important aspect of choosing an L&D partner involves learning about their progress measurement strategy.
For instance, you need to find out the type of metrics they measure when creating eLearning courses or hosting live training sessions. Popular examples include:
- Course Completion Rate
- Training Experience Satisfaction Level
- Learner Engagement
- Activity Pass Rate
- Job Role Competency Rate,
- Course Completion Time
Similarly, you need to discover how they evaluate performance and learning outcomes. Do they stick to quizzes with multiple-choice and true and false questions? Or do they offer more advanced assessment methods, such as gamification and scenario simulation?
An experienced training provider must openly share their progress measurement strategies for you to measure your training ROI.
The Bottom Line
So, there you have it. The why and how of outsourcing L&D initiatives. With this information, you have everything you need to find the best training provider and you can confidently upskill or reskill your employees to meet your organizational goals and objectives.
Hiring for learning & development professionals has soared exponentially since the pandemic, with thousands of organizations revamping their corporate training strategies and employing the latest eLearning technologies and methods in the market.
Outsourcing your eLearning design and development is a sensible but complicated process. You can succeed at exploring different L&D outsourcing services if you have the right guidance. This eBook outlines how you can identify the right partner for eLearning outsourcing and help you discover whether it’s a workable solution that meets your training needs. Grab your copy now!