Training Challenges and E-learning Solutions Summit 2017
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Developing A Blended Learning Framework For Various Learning Goals

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Developing A Blended Learning Framework For Various Learning Goals

In recent years, a growing demand for flexibility in learning and the cost-effectiveness of technology has provided the impetus for the rise of blended learning. Blended learning is a learning methodology in which a portion of the traditional face-to-face instruction is replaced by web-based online learning. (source)

But, how can you use blended learning to meet different learning goals? Nick Van Dam, in his book The eLearning Field Book, has come up with a framework that helps meet various learning goals. Let us see what it is.

Following is the framework for designing blended learning outlined by Nick.

Learning Goal ILT E-learning
Acquire initial learning Classroom presentations, lectures Self-paced e-learning modules, online documents
Acquire advanced learning Classroom presentations with live demos/ hands-on exercises Online tutorials with practice questions and exercises, and tests
Apply learning in simple situations Group discussions or simple role plays Simple courseware with simple scenarios, simulations
Practice learning Hands-on practice sessions with feedback Online practice exercises, simulations with feedback, games, interactive modules
Apply learning in complex situations Role plays, scenario-based or situated learning, expert presentations with group discussions and practice, case studies, advanced workshops Highly interactive courseware, with complex scenarios, role- plays, online videos for situated learning
Test learning (Assessments) Paper-based tests, hands-on exercises with feedback, observation by experts Online tests, simulation-based tests
Support and reinforce learning Mentoring sessions and best practices Online self-paced courseware, structured online support, performance support tools

 Let us now see how this framework can be applied to software training.

Learning Goal ILT E-learning
Providing training on the basics of a software application A workshop introducing the learner to the software.Ex. Introduction to SAP Online courses explaining the basic features of the software and what it can do.Ex. Different modules of SAP and what they are useful for.
Delivering advanced training on the software ILT sessions demonstrating the working of the software.Ex: Classroom sessions demonstrating the creation of a purchase order (PO) using SAP. Video-based e-learning courses explaining the steps involved in the working of the application.Ex: A video-based tutorial on the creation of a PO using SAP, followed by questions.
Applying learning in simple situations Classroom training programs discussing simple transactions performed by the software.Ex: ILT programs discussing the creation of an invoice. Watch, Try, Do (WTD) simulation-based courses enabling learners apply the learning on the job.Ex: A WTD simulation of invoice creation.
Practicing the learning Hands-on practice sessions with proper feedback.Ex: Workshops where learners practice various transactions involving the FI module, depending on their roles such as accounts receivable clerk, general ledger accountant and so on. Try, Do simulations with immediate feedback.Ex: An e-learning session where learners practice various transactions involving the FI module.
Applying learning in complex situations Scenario-based training where learners are trained how to act in various situations.Ex: ILT sessions explaining how to deal with transfer postings in the MM module. Simulation-based online courses where learners can apply the learning to complex situations.Ex: Simulation-based e-learning courses where learners can practice the steps involved in transfer postings.
Test learning Workshops where hands-on exercises can be given to evaluate the learner.Ex: A session where the learners are asked to create a time ticket in the PP module. Online courses containing Do simulations where the learner needs to complete a transaction without assistance.Ex: A Do simulation where a learner needs to execute the steps to create a time ticket correctly.
Learning support and reinforcement A workshop explaining the best practices of using the software.Ex: A workshop sharing the best practices of executing the P2P cycle in SAP. Online performance support tools that improve the efficiency of your workforce.Ex: A performance support tool (m-learning) that helps the user perform each step of the P2P cycle effectively.

Many organizations are using a blend of classroom and e-learning methodologies to train their people. It is important to create a proper framework to make the best use of the learning blend. Hope you liked this post. How do you blend learning formats? Do share with us.

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