It takes various processes to run a business. It can include inventory management, accounting, human resources, customer relationship management (CRM), and many more depending on your business. Enterprise Resource Planning or ERP software integrates all these various functions into one comprehensive system, to streamline processes and improve operational efficiencies across the entire organization.
ERP systems help employees do their jobs more efficiently by breaking down barriers such as lack of cross-departmental information, cost and compliance issues, by sharing useful insights between different business units. It gives a real-time view of global data that will enable organizations to address issues proactively and spearhead improvements. By centralizing all the monetary flow, it improves financial compliance with regulatory standards and thus reduces risk. Using the power of technology, it automates core business operations and enhances customer service by providing a single source for billing and relationship tracking.
All these factors make ERP systems the backbone of every major organization. This means getting your employees ready to take full advantage of this vast software system is of paramount importance. E-learning can tackle all the challenges related to ERP training through its vast array of instructional methodologies. Let’s explore them one by one:
Owing to its vast scope of use, ERP software is often associated with complex processes. Training employees to use this extensive system through text-heavy courses can be daunting. With e-learning, you can use simulations to effectively train employees; after all, what better way of training than to provide a risk-free emulation of the software.
A simulation program gives learners ample opportunities to make mistakes, till they have perfected the task at hand. It basically gives employees hands-on experience on using the software, without leaving anything to the imagination. This strengthens their understanding of the ERP software and its various applications.
Using Game-based Learning
Let’s face it, learning a daunting subject can get dull and mundane at times. The same happens to employees during ERP training, causing them to lose interest quickly. An e-learning program allows you to circumvent the mundaneness by creating game-based content. Such games are embedded with the functionalities and concepts of your ERP system.
When learners play such games repeatedly, they subconsciously make strong connections in their mind that helps recollect information when the time comes. The best thing is that all of this happens without any added stress. They also become familiar with the ERP interface and executing tasks related to their roles.
Using Scenarios and Story-based Learning
In case your business processes are lengthy and complicated, your ERP systems will be the same. Story-based learning can help untangle the knot of your ERP procedures. By constructing a step-by-step story around your ERP processes, you can help learners better visualize the entire process and establish relativity.
End-users can also be put through case studies, which depict success stories of proficient ERP implementation. These can inspire users to welcome the new technology in their work processes with open arms. Story-based training can also help end-users know the consequences they may face in case the software is not used as intended.
Using a Blended Learning Approach
Your ERP system is a software with real-life implications. A few clicks on the ERP system can have a huge impact, such as setting a few tons of cargo moving, or initiating a production line. Hence, it is necessary to make your employees aware of the extent of these real world impacts.
You can do this easily by adapting a blended learning approach, which combines the best of digital learning with traditional classroom sessions. While the digital part can be used to teach employees the software, classroom sessions can be used to connect with industry veterans and subject matter experts to give you on-ground insights of the business.
Using Mobile Learning
Once all the above training methods have done their job, mobile learning modules can step in. The precise and crisp mobile modules can help end-users in training reinforcement. These microlearning, just-in-time learning modules can incorporate every aspect of training to give users the appropriate amount of reinforcement. Using mobiles for learning means your learners get to know the true meaning of flexibility. Learners can access such modules right at the moment of their need like when they are unsure of a particular step or task.
Your powerful ERP system is only as good as the people operating it. So hire an experienced e-learning vendor, and give your employees the necessary expertise to optimize your business operations.