Compliance policies go a long way in establishing the reputation for your organization. It is of utmost importance that your employees adhere to compliance policies to uphold your organization’s credibility. Compliance training aims to avoid or detect breaches that could lead your organization to legal troubles.
Organizations are increasingly adapting digital learning programs to fulfill their compliance training needs. Digital learning programs move beyond the standard text-heavy learning methods and convey your compliance training using a string of innovative methods.
Infographics, game-based content, videos, scenario-based content, all form a part of a compliance e-course. Such learning methods engage your learners better and make the seemingly mundane compliance content come to life. Digital learning methods engage and interact with your employees, making them part of the learning process.
But for you to realize the power of digital learning for your compliance training, you need to properly track the learning. As compliance training consists of numerous rules, policies, laws and regulations, it is very essential to check learners’ understanding, their ability to interpret and apply policies to work situations.
That’s why your e-learning program must focus on assessment and feedback strategies in order to get a clearer picture of the actual learning among employees. Let’s take a look at some tips that you can apply to create effective tracking strategies:
Make it Practical
An effective way to evaluate your compliance e-learning course strategy is to determine how the learned skill or knowledge is actually being used on-the-job. Visualize the actual working environment where the compliance training will be used.
Be it the way your employees handle customer data, or training related to the safety gear to be used by employees on the work floor, each situation should be incorporated while testing the knowledge. Figure out how the online training translates to the real world and devise your assessments accordingly.
When you use different learning techniques for different topics, why use the same techniques for assessments? Vary your tests according to the subject you are assessing. If you are testing for a topic like sales ethics in the medical industry, it is best to avoid the standard question answer format and use a scenario-based branched dialogue assessment. Just like that, use as many different assessment methods as possible. Variety in test methods and tools will significantly enhance the e-learning assessment experience.
Using modern authoring tools, you can create innovative assessment techniques. Bring a new level of interactivity and engagement to your assessments using the functions of your authoring tools. Create trigger-based interactions, wherein the wrong action or response initiates a short action or use dial interactivities for employees to give their input or create a small game around your compliance assessment content.
Be it your health and safety training, or the right practices while performing documentation, all your compliance needs can be made into an out of the box assessment using a good authoring tool.
No one likes long tests or assessments that never end. It is of utmost importance that you keep them as short as possible. Compliance training in itself is a lengthy subject, with a lot of potential complexities. If your assessments add to this length, then you can be sure that employees will pay the least attention to completing them. The same applies to the feedback you take from your learners at the end of each module or course. Keep it very short, if possibly just restrict to simple yes or no questions.
Let Employees Speak
If you are testing your employees at each milestone of your compliance course, then it is only fair that your employees should be allowed to test the course too. That’s why no test and tracking is complete without doing the same for your compliance courses as well. Include ample feedback sessions throughout the digital program, testing the course for various learning parameters. This way, if your compliance course is lacking in some way, or not updated with the changing times, it can be identified immediately and acted upon.
When you have put in so much effort in creating the right e-learning course for your compliance topics, why not go a step ahead and create the right assessment technique as well!