Sales department plays a major role in the revenue generation of any organization. Imparting good quality product training is the key to turning the sales staff into a skilled one. Efficient sales staff is more productive and in turn help in the achievement of business goals of an organization.
A good salesperson should understand who the target audience is. This helps him spend more time with the customers who are more likely to buy your product than with the ones who have no interest in them. He should have comprehensive knowledge about the various products of an organization which would help him make effective cross sales and also should know how different customers use the same product differently.
Check out the Infographic 3 product training components that help increase cross sell which gives a brief overview on some components of product training which can help increase the cross sell.