Recently, I was working on a software training project. The objective of the training was to enable users of the software to manage fuel levels of the assets in an effective way. The software is used by many users such as operations manager, equipment manager, administrator etc. Often, simulation-based strategies are used to deliver online software training. But, in many cases, learners find simulations boring. But, there are certain situations where you need to use other approaches along with simulations. So, what are those approaches which make your online software training courses engaging?
E-learning courses on orientation training, safety training, etc., can be made interesting, instructionally and visually, by adding scenarios and ‘real’ images. But, how can you make online product training courses interesting and engaging, apart from using product images?
We, as online course designers, usually have a mindset that online product training courses are simple and straight forward with less scope for creativity. This is completely wrong. Product training courses can also be made engaging. Let’s see how.
Constant change of technologies calls for the change in the way organizations implement and adapt to them. Whenever a new process is introduced employees might be reluctant to the change. This resistance needs to be identified and certain measures need to be put into practice for a smooth transition from old to new process adaption. The higher officials of an organization should communicate with the employees about the change which results in the clearance of any uncertainties among them.
Mark and Sam are the product sales managers of two leading consumer electronics firms. Recently, the two organizations introduced new LED TVs into the market. The two products shared many similarities, and their price was also almost the same. However, Mark’s product became a big hit in the market while Sam’s TV lagged far behind. Sam was at a loss to understand what went wrong.
Millions of dollars are spent on launching the new product, but still new product launches are not successful because but the sales team is often neglected and products are released into the marketplace. Also, statistics reveal that $15M is spent on marketing new products and yet 55-80% of new product launches fail. Most of the sales leaders’ report that the sales force need to do a better job introducing new products to market.
Many startup companies, when launching a new product that is absolutely foreign to the market, spend as much time as possible to train their employees about the product. But your prospective customers know nothing about it. This is where the product can fail to live up to the potential. So, customer product training becomes extremely important.
With the increasing complexity of products, constant product innovations and new age customers on board, it has become imperative for organizations to think about providing comprehensive and constant training to their sales teams.
The SAP implementation method is based on the case studies and best practices from various available resources and results in an implementation method which allows you to plan and execute the program. It varies from organization to organization.
We know that both, product knowledge training and sales training are important for your sales reps to drive good results. But, which one of the two, according to you, is more important? Which one do you think has a greater share in the results – good or bad? Which one will you give the first preference to?
It cannot be argued that most of the organizations use ERP software for planning, organizing and various other activities. There is no point of having first-class ERP software if the employees have little or no idea about using it. ERP software training is necessary as it makes the employees more familiar with it resulting in maximum usage and productivity. The method in which you impart the training plays a key role on the outcome.