So you have successfully implemented the cloud based platform-as-a-service software ServiceNow in your organization. You have spent quite an amount to buy and install the software and are raring to go live! But hold on! Are you sure you have done enough to ensure that your ServiceNow software runs smoothly? As implementing enterprise software can be an expensive affair, organizations tend to ignore training to avoid additional costs. However, the price of training is much less with higher returns.
Change is the way of life. – John F Kennedy
One of the biggest challenges in effective utilization of ERP applications is ensuring hassle-free “migration” of staff members from legacy software. Various studies show that people get accustomed to using existing systems, and this contributes resistance to change. Most ERP implementations involve considerable re-engineering of business processes, and workforce are unsure of their place in the new scheme of things. This, coupled with the fear of inability to use the newly-rolled out enterprise software, often makes staffers jittery.
How can you ensure that your sales people work effectively? What does it take to drive the performance of your sales staff? Well, you need to focus on resolving 3 key sales enablement challenges. Let us see what they are and how they can be resolved.
No matter what your product or service is, you need a dynamic sales team to sell it. But given the challenges of constant product innovations, increasing complexity of products, competition, and new age customers on board, only a knowledgeable sales team can generate sales or new opportunities for your company.
How can you make the best use of your ERP system? What does it take to ensure that your staff has the necessary knowledge and skills to utilize the system effectively? Well, you need to avoid 2 critical mistakes. Let us see what they are and why it is important to avoid them.
How can you increase the sales of your product in today’s fiercely competitive world? What does it take for your people to sell products efficiently? Well, you need to focus on a critical aspect – use of technology.
Effective product sales training plays a key role in the success of the sales force. Well-trained sales personnel can better explain the benefits of their products to potential customers. But, how can organizations impart effective online product training to employees so that they have complete knowledge on the product? Well, one of the most effective methods to deliver product sales training to your sales staff is through the use of videos.
Product training for sales force of an organization is mandatory and the level of effectiveness of the training determines the achievement of business goals of an organization. A few tips can be kept in mind while imparting product training to the sales staff. As sales staff are always on the move, providing byte sized modules of information about the products from time to time can be effective. The training can be provided after assessing the sales people as it determines which areas one is weak in and learning can be provided specific to those areas. This way of customizing the product training can improve the chances of it being effective.
Do you know how much US organizations spent in the year 2012 on workers compensation due to workplace injuries and illnesses? According to the Liberty Mutual Work Place Safety Index, it is sixty billion dollars.
According to a definition by Forrester, an influential research and advisory firm, sales enablement is a strategic, ongoing process that equips all client-facing employees with the ability to consistently and systematically have a valuable conversation with the right set of customer stakeholders at each stage of the customer’s problem-solving life cycle to optimize the return of investment of the selling system.