Although organizations are mandating compliance training for every employee, there still has been a rise in various compliance breaches in the past year. No matter the reasons for compliance training programs not being effective enough, you can always incorporate a few factors in your training plan.
Let us look at some of the factors which when included in your compliance training plan, can make it more effective.
Map the risks and training
Risk analysis is the first and foremost step of any compliance training plan. It is common knowledge that risk analysis will uncover the high risk and low risk areas for your organization. So basing your training on these results will help you enhance the effectiveness of it. How? Allocating more resources to train your employees on high ranked risks will increase the compliance rates. The low risks, though shouldn’t be ignored, and can be given lower priority and addressed after the high ranked ones.
For instance, if the risk analysis shows HIPAA compliance is a high rank risk and has a higher number of non-compliant employees, your training should focus on lessening the chances of a HIPAA breach first. In this way, the effectiveness of your training program can increase exponentially.
Segment the audience
Training should always target your employee needs. Giving a generic course for all employees would be a waste of time and resources allocated to that training. Customized courses targeting the needs and job roles are the way to go. Why? Let us take a small example. Information security compliance training courses differ for employees in technical roles and employees who don’t use a computer.
Although IT security training is given to all employees of an organization, the depth and details of the course should differ based on your employees’ jobs roles. This enhances your training and improves its effectiveness as it makes your training more learner-centric.
Determine right time for training
When it comes to compliance training, delivering it at the right time matters a lot. While designing your compliance training plan, the right time and right duration for each of the compliances needs to be pre-decided to make the training programs more effective. This also includes repetition of the training, duration, depth, and frequency. All these factors can again be determined by mapping the results of the risk analysis to your organization’s requirements.
Methods of delivery
Methods of delivery play an important role in compliance training. No matter how great your training program is, delivering it using the wrong method to your audience would hinder its progress. Therefore, your compliance training plan should contain analysis about your employees, their preferred method of delivery, which method is likely to have more impact on them, and more. In this way, targeting the methods of delivery depending on the needs of your employees can make your training more engaging for them and more effective for the organization.
For example, let us take the manufacturing sector. Using training courses which require a lot of mouse and keyboard actions would suppress the effectiveness of the trainings. Instead, using videos, posters, slideshows, etc. to train the manufacturing sector employees would help them learn better. Even simple games which use just one or two key navigation elements could be used to impart compliance training to the manufacturing sector employees.
Measure program effectiveness
Rolling out excellent training programs is not sufficient. Monitoring the progress, tracking, and reporting needs to be done constantly. This can not only help in measuring the effectiveness of your training programs, but also in determining your employees’ compliance rates. Based on this, future training programs can be designing and tweaked, making them more learner-centric.
Incorporating these factors in your compliance training plan can help design your training programs, their delivery, and timing in a more efficient way.