E-learning programs aim to effectively train employees to face real-world challenges, head-on. But the real world is full of unseen perils and pressures. The functioning of an employee in the field depends upon many variables, which makes the recollection and implementation of e-training knowledge, uncertain. Just-in-time training helps bridge this gap in knowledge by providing vital information just when your employees need it the most. While just-in-time learning or performance support can also take place in an informal way – like asking a co-worker for quick pointers, we will stick to the formal digital approach for this blog.
Information can be required at any time, any place and under any circumstance. Having crucial information at the time of performing a task can be the decisive factor for its success.
Imagine a situation wherein you attend a learning session to know the operation of a new and complicated tool/software/product. But, the problem arises when the requirement to use it comes after a long time. By then, parts of training are already lost, although you are aware about the tool in general, you lack the intricate knowledge required to operate it proficiently. At a moment like this, a small course, brushing-up the basic facts and functionality of the tool can go a long way in helping you recollect your main training.
When rolling out formal training programs, such as classroom training or e-learning programs, it is always better to view them as part of a learning process instead of an isolated event. The formal training interventions act as a foundation for the basic knowledge. Usually, employees build on this knowledge while working on the job. They learn as they work, as they observe their colleagues and face situations that warrant more information or learning. However, instead of leaving it to the employees to further their learning, you as training managers, can also provide them with just-in-time knowledge resources that they can use when needed. These knowledge bytes can provide opportunities for employees to go back and revise what was learned in the classrooms. How can you go about this?
Have you ever got the chance to take a look at this weird but effective black square grid in any paper documents or PDF files? Like barcodes, it has become a common thing which we can see very often. So, what are these QR codes? Do they have anything to do with mLearning?
Augmented reality, location-based learning, just-in-time learning, just-in-case learning – these are all some of the terms that one hears today in relation to mLearning or mobile learning. Some sound futuristic, while others seem to be too abstract to be applied in actual learning situations; but some such as just-in-time learning appear to make sense.