Globalization has indeed proved to be a boon for corporate organizations, as seen by the fact that in 2011, the world’s 500 largest companies (called the Fortune 500) pulled an average of 40% of their revenues from non-domestic markets (Tully, 2012).
The phenomenal growth of overseas operations of companies has resulted in the need to impart effective training to multinational workforces that speak several languages.
How could a multinational corporation (MNC) efficiently equip its multilingual personnel with the needed knowledge and skills in a cost-effective manner? Through eLearning. Online courses are widely used by global organizations to train their personnel. It is estimated that 50% of training hours are being deployed through eLearning, blended, online or virtual medium (E-learning magazine, 2012).
How could eLearning programs be effectively used to impart training to this multilingual workforce? – When they are delivered in the native language of the worker.
Better comprehension of the subject matter is possible
It is common for workers to get momentarily distracted from an online training session. Employees could easily “re-connect” themselves with the e-course if it is delivered in their native language because they could easily pick up from where they left because they are at ease with their native language. This goes a long way in better comprehension of the subject matter, and better comprehension often leads to better retention and application.
A rich learning experience can be delivered
It is true that eLearning facilitates the learner to go back and repeat modules for better understanding. But this could disengage the learner and rob him of a smooth and pleasurable learning experience. Imparting training in the native language helps overcome this problem because it is easy to understand the content, “follow” what is being shared and figure out new ideas and concepts as they are introduced. This seamless learning helps create a rich learning experience.
A difficult tone or accent can result in poor training
An individual might be fairly well versed with a language but might not be familiar with the accent being used by the trainer during the training. This could pose problems to the learner and make comprehension difficult. It would be helpful to provide training in the native language of the learner or provide a transcript in that language. This helps the learner understand the concepts better, and a better understanding of concepts leads to better training.
Using Lectora, a rapid authoring tool, it is possible to integrate all individual courses in multiple languages onto one interface. Learners have the option to access a part of the course in one language and complete the remaining part in a different language.
Online courses in native languages help train employees quickly in an effective manner because they are simple to understand and this facilitates better learning. This makes them ideal for the MNCs who want their personnel to acquire knowledge in a short time and efficiently apply it to the job situation.
Thus, online courses delivered in native languages help deliver effective training by facilitating efficient comprehension and help create a rich learning experience. What do you think?