Do you know, 47% of organizations want to replace their LMSs and more than 58% of those organizations considering LMS replacement have implemented their current system only before two years or less (Source: Brandon Hall’s annual LMS trends survey, 2012).
We all know that the technology keeps changing by the day and any improvements or upgrades are part of the package, but the decision of replacing an LMS system is not the same. It needs huge investments, resources and high-level strategy for change management.
In spite of these complexities, many companies still want to switch to a new LMS because of their all-time, high dissatisfaction with their current LMS. But what do you think are the pain points or reasons that are forcing these organizations for a switch?
Let us discuss a few of them in this blog.
- Frustrated with outdated features:
The world around training is rapidly changing in speed with evolving technologies—like how the training space is progressing from a formal environment to a mobile-enabled and informal learning environment. Organizations now want their LMSs to seamlessly integrate with their HRIS (Human Resource Information Systems) or other talent management systems.
But the current existing LMSs are either reluctant to new features or charge a lot for every customization. Therefore, organizations are looking for a shift to make sure that their Learning Management is capable of adapting to the latest technologies.
- Want more enhanced reporting features
Brandon Hall survey shares that when the respondents were asked to pick 3 things they liked least about their LMS, the LMS’s “Reporting Feature” was the respondent’s top pick.
Because of increasing regulatory enforcements and extending business functions, organizations are looking for enhanced reporting systems that can help them with reports to address the regulatory laws and also define the learning gaps.
- Functionality issues
Many of our eLearning customers share that they face a lot of functionality issues with their LMSs. They share that their LMSs has an incompatible interface, which is nearly unusable and their users hate their LMSs because of its navigation.
- No proper support from vendors
Customer support is the key component when it comes to choosing an LMS because the organizations expect lot of support from the vendors in order to get the best out of their LMS investment. The support may include training on the usage of LMS, administration support and upgradation of the LMS from time to time. So, if the customer service does not meet expectations, companies start looking for an alternative.
- LMS costs a bomb
Finally, as we all know, cost is the primary factor that initiates any discussion of change. And the solution that many companies have discovered to reduce their LMS costs is to replace their existing LMS with a cost-effective SaaS LMS that is, using a company that specializes in providing LMS services.
Increasing efficiency has led organizations to maintain their competitiveness!
Your organizations keep growing-new priorities, new businesses and more number of people—and your LMS should be able to accommodate all of these changes. So instead of choosing a proprietary LMS, which is rigid in its design or the LMSs, which allow customization but cost you a bomb, you can decide to use an open source LMS like Moodle and customize it to suit your requirements from time to time.
These are some of my insights. Please do share if you would like to add to the list.