Consider a small scenario: Mr. Joe, a sales manager of a pharmaceutical company is about to board his flight to attend a client meeting. To his dismay, when he reaches the airport, he came to know that his flight has been delayed for a considerable period of time. One more thing that worries Mr. Joe more is the new product launch, on which he has little knowledge.. So, what happens if the client asks a question on that particular product? How will he gather the requisite information?
This situation can happen to many Joes around the world, and let’s see how he can kill the time.
Technology has always provided solutions for mankind whenever it faced any major challenge. To tackle this situation, we have mobile learning, one of the most usable stuff these days. In today’s scenario, where the market has already been flooded with smartphones, tablets, and iPads – Why not tap the potential of the mobile device through its judicious use?
Professor Mike Sharples of Nottingham University, who is regarded as the “father of mobile learning”, defines mobile learning as, “the processes of coming to know through conversations and explorations across multiple contexts amongst people and personal interactive technologies”. (Vavoula, 2009).
Thus, mobile learning can be understood as learning through hand held, wireless mobile devices which can be carried anywhere. People can learn with ease, merely by touching or swiping the screen.
Mobile Learning: What Training Solutions Can It Provide?
Employees like Joe often face situations, when they want a quick know how in terms of new knowledge. To satisfy these hard pressing needs, organizations are trying to explore and come up with different training solutions where mobile learning can come handy.
1. Product training: For any product manager, byte size learning modules that can provide just-in-time information on products can be fulfilled through the aid of mobile learning. This learning can be provided in a variety of ways, be it a product demo or troubleshooting steps or assembling procedures. Thus, with this knowledge, a product manager can improve the sales of the product and ensure better customer satisfaction.
2. Safety Training: Annual figures (for the year 2013) released by HSE, indicate that 27 million working days were lost due to work-related illness and workplace injury (Source: hse.gov.uk ). You can empower your employees in your workplace with mLearning and shield them from hazards that might cost their lives. With mLearning, you can show scenarios or short videos and animations to make it visually attractive for the learners.
3. Compliance training: This is another area where mobile learning comes into play. Compliance training in workplace is necessary to reduce the compliance risk and to ensure complete adherence to stringent rules by the employees. It is something that the learner can learn at one go, as we have a wide variety of rules and policies which are difficult to digest. Mobile learning helps them revise whenever they feel the need; even if they are outside their workplace.
Thus, with its wide variety of benefits such as learning on demand, anywhere access, and delivery of key information at the point of need, mobile learning provides the solution for organizations to train their employees of different levels under different needs.
So, harness the power of mLearning solutions to save many Joes from such humiliation of not possessing sufficient product knowledge about a new product launch.