Should LMS Administration be done In-House or Outsourced?

Should LMS Administration be done In-House or Outsourced?

Being ignorant is not so much a shame, as being unwilling to learn

LMS administration service gives smooth functioning of Learning Management activities. LMS meets organization’s learning and training needs by automating and optimizing the administration activities. It can be done in two ways, In-House or Outsource.

LMS administration In-House:

In-House LMS administration can be done with separate team in the organization. But most of the organizations use internal employees to handle this job. They first analyze their employee training needs and give administration support in maintaining LMS.

LMS Administration In-House Pros and Cons

  • In-House LMS administration is secure. Confidential training activities do not go outside of an organization.
  • Organizations need to hire a team which is costly to concentrate on LMS administrative activities.
  • Internal employees of an organization handle LMS administration activities. They know their employees training needs and they can give support according to that.
  • Internal employees may or may not have sufficient LMS administration knowledge and time to give support. Their daily job tasks may interrupt.

In-House LMS administration is very costly to implement. Organizations need to hire a separate team to give LMS administration support. Even some times, management also needs to concentrate on the training activities, how they are going well.

LMS Administration Outsource:

LMS administration is very important in maintaining an LMS. Organizations may or may not have a separate team for LMS administration support. In that situation they opt for outsourcing it to get the administration support for the success of their employee training and learning.

LMS Administration Outsource Pros and Cons

  • Outsourcing of an LMS administration is very cheap and with real-time response and minimum waiting period.
  • Vendors can access the confidential information of an organization which can be misused.
  • LMS administration vendors are well trained in their jobs. So in administration standardization can be followed by them.
  • Choosing high trusted third party vendor for LMS administration is a big deal. Because all LMS vendors may or may not be trusted.
  • Quality of administrative activities will be high and response time for LMS support is also fast compared to In-House.
  • Organization’s training needs should be clarified clearly to the vendors. Or else training objective may not be met.
  • LMS vendors analyze the organization’s training needs and give end-user support.
  • Internal approval is required for LMS administration outsourcing.

In LMS administration outsourcing, people need to provide SME level support, assistance with courseware development and support with user issues. By utilizing all these services, organizations can deliver LMS training and certification in a reliable and cost effective manner.

LMS administration helps and manages the organization’s learning and training technology through the creation, management, communication, coordination and support of e-Learning programs. With separate team, In-House LMS administration can be done effectively. But it is very costly. Outsourcing of LMS administration can be done easily by choosing trusted third party LMS vendors which will take less time and low cost with real time support.

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