A learning management system (LMS) is a software tool that allows hosting, tracking, monitoring and managing online training courses. However, to realize the full potential of an LMS, one should have the required knowledge about the administration capabilities of the LMS. With the availability of a large number of LMSs in the market today, some with default features and some with customization options, it is important to carefully think over the selection of suitable LMS for your training requirement.
Let us explore some of the capabilities in administration that an LMS should have.
Provision of considering the course from a generic perspective
The LMS should enable an administrator to take on a generic role within the course to see the course from that perspective. It should allow an administrator to view the course as learners or any other user type. Administrators should be able to login as any other LMS user in the LMS.
Customization of the look and feel of LMS
We know how brand promotion is considered an important criterion for progress in today’s competitive marketplace. Nowadays, the trend is that companies are increasingly focusing on making their employees be associated with their brand vision. There should be a possibility of customizing the look and feel of the LMS in accordance with the unique branding of the company.
Sometimes, there may be a requirement of customizing the entire look and feel of the pages of LMS to match with the company’s brand, including graphics and fonts. Hence, an LMS should have possibility of customization for such purposes. In such a context, an open source LMS like Moodle, with open source code, can allow for customization of content as per the requirement.
Management of users
It can be easily assumed that various users will be given access to the LMS such as staff, instructors, managers and administrators. Here, it needs to be remembered that the LMS should allow an administrator to categorize the users and assign specific roles to them.
Provision of taking on the role of a specific user for specific purpose
Sometimes, an administrator may be required to take on the role of specific users for performing specific tasks such as troubleshooting. In such a situation, troubleshooting internally may not be as easy or quick as it would be with an open source LMS.
Administrative Reporting Capabilities
It needs to be ensured that the LMS is capable of generating Coursewise Status Report, Activity Report, Course Overview Report, Grades Report, Logs Report, Participation Report, Statistics, Userwise Course Completion Report, User Outline Report, Course Accessing Time Log Report, Course Evaluation Report, Quiz/Assessment Report and User Details Report. Also, there should be a possibility for LMS to generate other reports upon requirement such as Comments, Backups, Configuration changes, Logs, Live logs, Performance overview, Question instances, Security overview and Spam cleaner.
It would be very helpful for performing the administrative tasks if these LMS-generated reports can be easily exported even to MS-Excel. For example, a report like ‘Course Status’ can be helpful for manager/trainer in measuring the progress of each learner or group of learners in the course.
User Reporting Capabilities
The LMS should have a good selection of default report formats. Also, it should allow for developing customized reports as per the requirement of customers. An open source LMS like Moodle can be customized in such a way that the accessibility to reports on LMS can be determined on the basis on the roles (for example, administrators can be provided with access to all the reports, whereas users can be given limited access to reports).
These are the few capabilities that an LMS should have. However, this certainly cannot be the end of the list of LMS capabilities in administration. Would you like to add something more to this? Please do share your view regarding LMS capabilities in the area of administration. We would really appreciate your response.