Your organization intends to implement mLearning soon and probably the question that is foremost on your mind is: What is the approach that you can adopt? As a part of your mLearning strategy, you need to decide on the approach that is best suited for implementing mobile learning in your organization. Basically, there are three approaches towards mobile learning. You can choose the best option based on the context and learning objective.
Push learning essentially refers to the approach where content or information is “pushed” to the learners. Here, learners have little choice in terms of the content they receive. In the context of mLearning however, it has special significance – particularly when essential and relevant information needs to reach target learners real-time. For example, if a competitor has launched a new product, this information will need to be shared with the sales force quickly so that they can tweak their sales pitch accordingly. A quick tutorial on how to realign the sales pitch could also form a part of the package.
Performance Support or Pull Learning:
Pull learning refers to having information made available either on online portals or intranets for learners. They can retrieve such information when required. It is more need-based where you access knowledge when required. For example, if a service engineer wants to quickly refer to a checklist before assembling a product, he can go online using his Smartphone or iPad and access the checklist that is documented, along with the product installation guide.
Organizations may not have a defined mLearning policy or strategy. However, collaborative learning does take place on an informal basis thanks to social media sites such as LinkedIn. Sites such as LinkedIn or even company intranets offer groups and forums where professionals can collaborate and share their professional experiences. Organizations can also create groups and forums for their employees. Such groups become an online venue where employees can collaborate and interact with each other and share knowledge and learn collectively. Access to such forums through mobile devices makes it easy for employees to participate, debate and discuss issues.
The best approach towards mLearning for your organization depends on the objectives you wish to fulfill. Is it meant to help in knowledge-sharing or is it meant to provide a means to access information when required. Alternatively, is it simply a collaborative platform for social learning? Choose the best approach, based on the needs of the learners and their learning objectives.