Introducing new processes and software applications can be quite a daunting task. Employees are not receptive to change and teaching all the details and minute steps can be time consuming. Conducting classroom sessions might not be a very beneficial solution. Learners will need to set aside time from their busy schedules, and often, this might not be feasible. The limited number of facilitators will also slow down the learning process. Facilitators will also need to travel extensively to teach learners spread all across the globe. All these arrangements take up considerable efforts, time and financial resources.
Also, with this approach, learners do not have the flexibility to learn at their own pace or spend more time on topics of concern. In additon to these issues, there are other challenges faced by employees.
Employees often do not have a clear idea of why new processes are being introduced. They are told they need to learn and adopt the new system. Since adults have a need to know how the new learning will help improve their performance, not being told why they need to implement the new system makes them hostile towards it and leaves them with nagging doubts.
Learners also tend to become familiar with the old systems and processes. They do not see the need to upgrade when the existing system is answering all their needs.
In this context, eLearning or technology-enhanced learning can be your best bet. This mode of training offsets all the issues associated with classroom training and provides value for money.
With online learning, the entire process can be explained by technology experts through screen captures. This is a great solution offered by eLearning course authoring tools such as Adobe Captivate and Articulate Storyline. The entire process is recorded in screen captures which can be used to demostrate the process. On-screen callouts and audio narration can be used to make learning more meaningful.
The online courses, once developed, can be rolled out to any number of learners, at any time, across the globe. This provides learners the flexibility to take up the learning at their convenience and learn at their own pace. If the courses are to be delivered in the native languages of learners, getting the courses translated is a very easy option.
To sum up, online courses are a very effective medium to facilitate process trainings. They save efforts, reduce costs and ensure that all employees are trained simultaneously, in the language of their choice if needed.
So, the next time you roll out a new process, eLearning is the way to go. Isn’t it?