New Ways of Giving Feedback to Enhance Online Learning

New Ways of Giving Feedback to Enhance Learning

Gone are the days of providing feedback – Yes, that’s right. No, that’s not right. Providing exciting and interesting feedback is the new trend in eLearning, especially for formative assessments. This is very important because formative assessments go a long way in supporting learning.

In case of a classroom, we have the facilitator to motivate and guide us. Whereas in eLearning, feedback is the main element that will help motivate the learners.

Some ways of enhancing learning are:

  • Allowing the learner to retry the question, until he is correct. Once learners select an option, feedback should be provided, but the correct answer should not be revealed. This allows the learners to try until he gets it right.
  • Giving him an explanation for every wrong answer. By simply saying “incorrect “or “try again”, you will not add much value for the learners. If a wrong answer is selected, give a hint and suggest that they try again. Suppose the course is related to safety procedures or compliance, after marking an answer wrong, you could follow with an explanation about the possible consequence in a job situation. For instance, we could say: Oops! Sorry, that is not the correct answer. If you do this, you might cause a short circuit in the system.
  • Using mood lightening agents such as (adapted from
    • Bingo!
    • Easy enough for you now?
    •  Um, not quite!
    • That wasn’t the answer, take another look

With Articulate Storyline, you can easily customize the feedback for each option to make the course interesting.

Here are a few screenshots that show different feedback statement for each option.





When learners get it right, give them the explanation. Here, you can reinforce knowledge as to why the answer is right.

Here are some guidelines that need to be followed while giving feedback in eLearning courses.

Do NOT overload: Never include more than one idea in the feedback or connect it to the other learning objective.

No one-line feedback: Never give one liners in the feedback. This will not help the learner in understanding why he is right or wrong.

Avoid negatives: Make sure you avoid giving negative feedback. This may demotivate the learner. You always need to provide constructive and positive feedback for the learners to feel motivated.

These are some of the statements that can be used for formative assessments. I hope you find them useful.