Products are the main revenue generators for an organization, and the knowledge of the products is very essential for employees such as sales people, service personnel etc. who interact directly with the customers. Efficient interaction and adequate knowledge of products not only attract customers, but also retain them. Hence, companies are investing more on product training programs.
However, there are times when the organization launches a new product and needs to spread the information among its employees, in multiple locations, simultaneously. In this scenario, training by using the traditional approach is not feasible. Therefore, we need a cost-effective solution to deliver training. Here is an Info-graphic which shares how eLearning can be an effective solution to impart product training.
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