Before a war, the king and his team maintain and polish their weapons so that they are ready for use. In the same way, to manage an eLearning project, the project manager should tend to the tools which are to be used to make his project successful. It is not an easy task to make the project successful within given parameters.
On the basis of my experience, I will share the main tools that an eLearning Project Manager must have when working on an eLearning project.
Understanding Client Requirement:
In an ideal situation, stakeholders come to you with something in mind and let you know what their needs are and what they expects from an eLearning project. However, such ideal situation seldom exists. In reality, an eLearning project is not clearly understood and very often, stakeholders don’t have clear idea about what they want from the project. It is up to project manager to guide them to the best solution available.
Project managers know the in and out of an eLearning project. The client knows in and out of their needs but may not have a clue about how eLearning could fulfill their need. Therefore, it is the project manager who needs to shoulder the responsibility to understand what the needs of the clients are and propose suitable solution. If you do this, you can achieve 80% success in the project.
Here are some questions that help you to understand the needs of the client:
- Who are the target audience for this eLearning project?
- What are you expecting from the audience after successful completion of the eLearning course?
- What are the technical requirements (include deploying of final eLearning with LMS requirements)?
- Do they expect the training to be initiated to their global audience (developing multilingual versions)?
Once you get the focus on your eLearning requirements, you need to start with planning and its execution. It will help you to go about the project and help to identify any issues.
Break down the project into manageable stages and define the results. This will help you to evaluate and track whether project is going as per plan and also enables to measure the success of the project.
Once your plan is completed, you need to keep all information and inputs at one place which can be accessed by the project team any time.
Here are the suggestions to manage your eLearning project:
- Make sure that the project is going as per the plan and also make sure of maintaining the quality of the project.
- Desist any unnecessary changes by the team with respect to the scope of the project.
- Motivate your project team and give continuous facilitation whenever they need you.
The most important tool to make your project successful once you understand client requirements and efficient project plan is Communication.
Without Communication, your effort in understanding client needs and executing project plan will not make your project successful and sometimes might lead you to being out of scope. Communication plays a key role in improving project success.
Communication in any eLearning project includes not only clients and stakeholders, but also the project team who develops the final product.
For any eLearning Project, the communication management includes the following elements:
- Stakeholders – A person or group who is actively involved in the project from initial to end of the project.
- Communication Plan – The Project Manager needs to document the approach, which needs to include details on the kind of information and the timing when it should be communicated.
- Pass the Information – It is the process of making correct information available to the right people.
Utilizing the appropriate skilled resources plays an important role in successful execution of your project.
Before you create project charter and project management plan, list out the required man power (resources) for the project. And also track out team knowledge on development tools and how efficient they are in troubleshooting issues with respect to project requirements.
Whatever information the project manager has about the project and client requirement, it is his responsibility to share with each and every member of the project team. He needs to effectively and clearly understand client requirements so that he communicates the same to the actual developer so that the desired product is developed.
In some instances, as a project manager, you might have to work with basic and intermediate level of resources along with experts. Here, the project manager should take some initiative to fill the gaps by implementing on the job trainings and online trainings.
According to me, these four elements are the most important weapons of an eLearning project manager, if effectively used can help him make his project successful. I request you to share your thoughts on this. Thanks for the reading my blog.