Compliance training is all about educating employees and making them aware of the rules, policies and work ethics that they need to follow in their working environment to avoid huge penalties. However,in many cases, employees don’t show interest in completing compliance course because they include legal terminology which is usually boring.
We should make sure that the courses are easy to understand, engaging and interactive, especially when we deliver compliance training through eLearning which is self-paced.So, how do we make sure that the courses are engaging?In this blog, I would like to share 4 ways of making compliance courses interesting.
1. Use scenarios to generate interest
Compliance training can be made effective by adding scenarios, which closely mirror the situations that the participantsare likely to come across in their jobs. These situations are those which might take place between the participant and his/her superiors, colleagues, clients and other people.
Each question based on a scenario should have three to four options from which the participants must choose one that they deem correct. You need to provide ample feedback as to why a particular option is right or wrong, thereby providing additional opportunities for participants to deepen their understanding of the law or policy.
2. Include gamified elements to generate excitement
Gamification is a good way to make boring content interesting. In case the content has various terms that need to be memorized or has regulations that are categorized under different sections of a law, which is important for employees to learn, this method can be useful.
Gamification can be both challenging and at the same time rewarding for the learner, as he is awarded points for every correct response. This instills confidence in him and provides the motivation to score the minimum passing cutoff.
3. Assessments to reinforce and track learning
Assessments are essential for a compliance program to ensure that the mandatory completion is documented. They must be designed in a way that they challenge participants to apply what they have learnt. They should cover all kinds of situations that participants may come across during their jobs.
They should be challenging and make the participants assess the situation before making an appropriate decision. Feedback should be given for both correct and wrong answers. Explain why a particular choice is correct and why the others are wrong.
4. Provide multiple learning paths
A course should be appealing to both novice and experienced employees. Having a linear course where modules need to be completed one after the other in a prescribed sequence would make the training rigid and inflexible for the participants. It would not be appropriate to make experienced employees to sit through a module that is very basic. They can directly take the advanced level content, followed by an assessment. And, on successful completion they should be allowed to move to the next module.
This results in effective learning, as we are taking the experience of the participants into consideration.It also helps avoid the tedium of explaining what they already know. This raises interest levels among them to take the course and learn new policies, if any.
So, this is how you can create engaging eLearning courses on compliance training for your employees. Do share if you have used any other interesting ways and wish to add to the list.