In the earlier post, we looked at a few ‘hard’ skills that successful managers have. In this post, let’s look at a few soft skills managers need to be successful.
- Leadership skills: The quintessential quality of a successful manager is his/her leadership skills. It is through this ability that a manager gets commitment from his team members to achieve planned goals. A manager aligns his team to the organizational vision. He is also accountable for the decisions he makes and the risks or challenges that may arise as a consequence of his decisions.
- Communication skill: A successful manager demonstrates the ability to communicate information to internal and external stakeholders in a clear, logical manner so that he gets buy-in and cooperation.
- Team work: Building a productive and enthusiastic team is necessary to accomplish any goal. A successful manager will ensure this by guiding and motivating his team members and ensuring there is synergy in their performance.
- Good decision-maker: A good manager takes decisions after weighing the pros and cons of any given situation in consultation with his team members. He considers the views and suggestions of his team members, and as far as possible, does not take decisions unilaterally.
- Be a good listener: A good manager listens to the suggestions of his team members and acknowledges their problems. Employees are reassured when managers are empathetic and help them with suggestions and solutions to overcome any hurdles. This increases productivity and reduces attrition rate.
- Emotional resilience: Managers are exposed to various stressful situations. How they manage and lead their team through such situations determines their maturity as managers. They need to be emotionally resilient to be able to motivate their team members.
- Time management: A successful manager should make use of time and resources prudently. He should also plan his schedules in advance and set realistic deadlines for his team. He also guides his team to use their time efficiently for better productivity.
- Lead by example: A manager cannot have lasting success if he does not practice what he preaches. He needs to lead his team from the front by being proactive and demonstrating that he has command over all relevant processes and practices.
Sounds like a tall order doesn’t it? One cannot expect to attain all these desirable qualities overnight. But what is essential, is the willingness and inclination to develop them through learning and observing.
Do share your thoughts on the same.