Gone are the days of clicking and reading. Presenting a problem or challenge and allowing the learners to make a decision is the new trend. Scenario-based eLearning helps learners involve in learning, as they can relate themselves to the situation and the characters in the scenario. This develops the analytical thinking capabilities and decision-making skills of learners.
In this post, we will look at the WHY and How to include scenarios in eLearning.
First let’s look at WHY we should include scenarios.
Speed up learning:
Be it compliance training or customer service training or sales training, scenarios accelerate the learning process as it involves less of heavy-content and more of conversational scene-based learning. It becomes easy for learners to understand and quickly learn the key concepts or guidelines, recall them, when they get on to the job, resulting in effective learning in less time.
Enable critical thinking:
As most of the scenarios focus on real time situations, they help learners extract guidelines or best practices and apply them in their workplace. These challenges help them construct new knowledge and develop new ways of overcoming them. This improves the on-the-job performance of employees.
Let’s now look at HOW to add scenarios.
Challenge the learners to solve the problem instead of presenting the situation and immediately explaining the solution. This can be done in two ways:
Search and Find: In this approach, you can create an environment that allows the user to examine a situation and then offer a solution on the basis of his findings. For example, if the subject at hand is food safety, then you can use a scenario where you ask your learner to identify the food safety hazards in a kitchen.
Explore and Learn: Thismethod can be used for subjects that are not very complex. Here the learners are free to explore different sections of the course. For example, if you want to orient new employees about your organization, its people and culture, etc., you can use this approach. Learners should be free to navigate through the course without any restrictions.
I hope this blog has given you a fair idea of using scenarios. Go the scenario-way and build excellent courses!