Processes are an integral part of various business operations of an organization. Any organization, big or small has a set of operations – human resources, sales, manufacturing, supply chain, customer service and so on.
These processes are developed to ensure that there are definite guidelines for employees to follow when a task has to be performed. It is not sufficient to have the processes on paper; employees will have to be trained to follow and adhere to these processes. Training has several advantages.
- Each employee does not have to re-invent the wheel but can get on to the task immediately.
- Ensures uniformity across the enterprise and
- Makes it easier to train a new employee when he/she joins the organization.
Different business operations have specific processes and several sub processes. Here is a presentation titled, “Application of Process Training in Different Business Operations” that lists some of the typical processes involved in business operations.