Every organization has to follow a set of laws that govern the respective sectors in the country in which they operate. Employees need to be trained on these policies to have a basic understanding on the rules and regulations governing the company. This gives them clarity about the legal obligations and policies that they have to follow in their day-to-day job responsibilities, when they are performing their duties.
This training, which is mandatory for all employees of all industries is the compliance training and is related to the organization or government or any external regulatory bodies.
But, why is it so important for organizations to impart compliance training to their employees?
It is important because, Compliance training:
- Is mandated by law and regulatory bodies
- Encourages a better workplace culture
- Helps keep pace with change
- Increases business efficiency and productivity
- Ensures transparency with standardization and uniformity
- Facilitates better risk management
Earlier, training on regulatory norms was imparted through traditional classroom training. But, as organizations are expanding their operations to new shores and employing people in different countries, this is no longer feasible and has got many limitations. Let’s look at some of them.
- Multiple trainers are required to train multiple employees at multiple locations.
- Accommodating trainers and employees in multiple locations leads to a lot of wastage of time and resources.
- New hires cannot be trained simultaneously on compliance norms.
Due to these reasons, many organizations are moving to online training that offers more flexibility and assures faster completion of training commitments.
According to a survey conducted by Towards Maturity, 98% of the organizations showed preference towards imparting technology-enabled compliance training. This shift in learning from classroom training toward technology-based training isn’t surprising due the ease at which the training can be tracked and managed besides fulfilling the training requirements.
Let’s have a deeper look into the benefits of adopting e-learning for compliance training.
E-learning offers flexibility to employees making them take the course anywhere and anytime as per their convenience. It is more of individual learning, based on the convenience of the employees. With the arrival of new gadgets, like tablets and smartphones, courses can be taken as per the learner’s choice at any place.
2. Content Standardization:
Classroom training programs are generally offered by multiple trainers who have their own pace of teaching. However, training may not reach all employees in a uniform manner as each trainer has his own method of training delivery. But, when training is imparted through e-learning, a consistent training delivery associated with a standardized and uniform training content in terms of quality is guaranteed.
3. Cost-effective delivery mechanism
In most of the cases, compliance training is mandatory and it should be taken by all employees. With e-learning, training can reach a larger audience in a cost-effective method. Once the course is hosted on LMS, learners can access it from anywhere.
4. Automatic tracking and reporting
Maintaining records of employees who have taken the compliance courses, who have not, and how far they have understood the regulations is a must for the organization to avoid legal obligations later in the future. With e-learning, when the course is rolled on to the LMS, course completion of all employees can be tracked automatically.
5. Courses can be made Interactive and user friendly
Often the compliance courses are text heavy with legal terminologies. This may make the learner lose interest in the courses. However, by introducing scenarios, interactivities, and assessments, the learner’s interest can be retained throughout the course.
When it comes to the design and development of the compliance courses, various Instructional design strategies can be employed for the development of e-learning courses. However, what strategy is to be employed depends on what the course is about, who the target audiences are, and what the learning objectives are.
Given below are some strategies that can be employed for designing compliance courses.
1. Have multiple learning paths
Different employees have different knowledge levels as well as different experience levels. Having a course where all employees are treated in a same manner may not work. Therefore, develop the courses by understanding the knowledge levels and taking employee experiences into consideration.
2. Introduce scenarios and interactivities
Introducing scenarios and examples that relate the job responsibilities of employees to the scenarios not only generates interest in learners but also keeps them engaged throughout the course. With interactivities like games, videos, and FAQs, you can motivate learners to willingly participate and make them take up the course and complete it.
3. Design assessments and give genuine feedback
It is not adequate if the course is designed with scenarios, interactivities, and games; equal importance should be given to the designing of the feedback section. Depending on learners’ selection of a particular option, it has to be clearly explained as to why they are right or wrong. This type of approach helps learners to understand the concepts clearly, as they are designed based on a real-time situation and apply it to the current situation.
Designing the courses with all the described strategies not only increases learner retention rates but also keeps the learner engaged in the course. A willing learner engagement is the first step of success to an organization’s goal of imparting promising compliance training.
On a final note, compliance is just not a way to reduce risks; it also increases the company’s brand value. Though wry, it should be understood and implemented by each and every employee to avoid the risk of noncompliance.
Given the scenario, training can be imparted in a fun-filled and an effective manner through e-learning. Make this challenge even more challenging yet engaging to your learners and give them the best of learning experience through e-learning!
Hope you found this post informative. Please share your views in the comments section. Happy reading!