What does it take to create a highly effective compliance training course? How can you ensure that you do not get responses such as “Oh no”, “Not Again” and “Do I really need to take the course?” from your learners? Well, you can develop top-notch eLearning courses that impart excellent compliance training by following these 5 proven tips.
1. Stick to a single objective
It is very important to concentrate only on a single objective in a module of a compliance course. This helps learners to focus effectively. For example, if you wish to develop an online course to educate your legal staff on the penalties imposed by the Food and Drug Administration (FDA) for violations, it is better to devote a complete module exclusively to explain the consequences of violating Good Manufacturing Practices (GMP). Likewise, you need to have separate modules for penalties for violations of Electronic Records and Electronic Signatures (ERES) guidelines, Good Laboratory Practices (GLP) and Good Clinical Practices (GCP).
2. Use simple language
Often, compliance courses deal with issues related to legal and regulatory stipulations and these need to be explained in words that are easy to understand. For instance, many learners may not readily understand the term “ASCII (American Standard code for Information Interchange)”, used in connection with the explanation of cyber-laws. But if you explain that it is a system used to translate keyboard characters into bits of data, they would understand it better.
3. State case-studies and scenarios
Case-studies and scenarios go a long way in training your people on compliance issues efficiently. They enable them understand the nuances of laws and regulatory norms effectively and this helps prevent their violation. For example, while designing a course on the norms stipulated by the Occupational Safety and Health Administration (OSHA), you can include case studies of companies which violated these norms and as a result were penalized. The case-studies help your learners clearly understand the norms, how they were violated and consequences of the violations. This will be very useful to prevent similar violations in your organization.
4. Involve the learners
The topics dealt in compliance courses are usually “dry” and learners find it hard to concentrate on them. To engage the learner and involve him in the learning process effectively, you can make use of interactivities such as quizzes, situation analyses and games. For example, you can use a gamified digital course to train learners on topics such as Financial Industry Regulatory Authority (FINRA) regulations, in a fun-filled manner.
5. Provide instructions on dos and don’ts
It is advisable to provide clear instructions on what the learners should do and what they shouldn’t, regarding compliance to statutes and regulations. For instance, while imparting training to your accountants on the provisions of Sarbanes-Oxley Act, you can provide a checklist of the things to avoid. The accountants can use the checklist as a reference whenever they are in doubt.
Thus, by following these tips, you can create highly effective compliance courses. How do you create compliance courses? We’d love to hear your views.