Key Players in the Development and Delivery of Online Courses

Key Players in the Development and Delivery of Online Courses

According to the Association of Talent Development, many successful organizations use technology-enabled approaches extensively to train their workforces, and eLearning is the most preferred among these. E-learning has radically transformed the corporate training landscape. Even companies that generate substantial revenues are making use of the online training medium widely.

It is common knowledge that the number of eLearning implementations is on the rise. E-learning development is not a one man show. An online course is the product of the efforts of several people. Let us now look at the key players, who play a critical role in the making of a digital course.

1. Stakeholders

Stakeholders are the individuals who invest on an eLearning project, provide feedback and approve the project. They are the people who affect and get affected by the companies’ actions, directly or indirectly. So, when there is a contract about a project from any stakeholder, as a company only guarantee those things which you can achieve. It’s a good practice to be in touch with the stakeholder throughout the development of an eLearning course.

2. Project Managers

A capable project manager has the ability to estimate, achieve and deliver the project to the stakeholder within the given schedule and budget with assured quality. As a project manager, he should be a good leader and should possess strong communication and interpersonal skills, technical expertise and be aware of the problems. The project manager is responsible for:

  • Scheduling the project
  • Consolidating the team to work on particular project
  • Interacting the status of a project to the stakeholders regularly
  • Delivering the product with high quality
  • Closing the project within the agreed timeline

3. Subject Matter Experts

Subject Matter Experts (SMEs) or content developers are experts in their respective fields. However, they are not familiar with the learning process. Instructional designers develop the courses, based on the inputs provided by the SMEs. Good communication between SMEs and instructional designers is therefore essential to meet customer demands very effectively.

4. Instructional Designers

Instructional designers are the persons responsible for structuring the content and creating good learning experiences. An instructional designer needs to be endowed with creative skills to design an efficacious and engaging course. An instructional designer has to wear many hats and should step into the learner’s shoes to design a good course. Instructional designers are responsible for:

  • Analyzing client requirements
  • Designing the course
  • Reviewing the course to assure quality

5. Visual Designers

A good visual strategy reduces cognitive overload on the learner. Visual designers are the multimedia specialists who are responsible for creating visually rich courses using visuals, animations, interactive elements, audio and video elements, music and sound effects, etc.

6. Courseware Developers

Courseware developers are the persons who are familiar with various authoring tools such as Articulate storyline, Adobe Captivate, Flash, Lectora etc., After storyboarding; these courseware developers develop the course using one of the authoring tools depending on the stakeholders’ requirement, availability of time and budget and nature of the content. This team must be trained well on authoring tools, so that they will be able to deliver the project within the given time and budget, without compromising on the quality.

7. Technology Team

The technology team is responsible for hosting the course online. People in this team must be well-versed with various web applications and technical aspects such as LMS, LCMS, Java, HTML5, etc. Once the course has been developed, the technology team makes sure that the course is SCROM compliant and then uploads it onto the Learning Management System with multi-device compatibility.

The above mentioned are the key players involved in developing appealing and learner- centric eLearning courses. Please do share your thoughts on the same!

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