Using Job Aids in E-learning

Using Job Aids in E-learning

Job aids in eLearning act as a reference that directs a learner on how to accomplish the on-job tasks effectively and successfully. Sometimes, a learner may find it difficult to remember concepts. In such cases, job aids act as a source of information to the learner to perform tasks without memorizing much of the information.

A learner can take a copy of the job aid and can use it whenever required.

Types of Job aids:

Job aids are of various types:

  • Checklists
  • Decision tables
  • Flowcharts
  • Worksheets
  • Forms
  • Technical glossaries
  • Reference sources, etc.

Using these job aids in training programs helps learners to follow and accomplish the training and learning process in an appropriate and easy manner. The following are a few of them with some examples:

Checklists: Checklists provide certain guiding principles on how to complete a task. For example, in safety training like driving, a learner needs to memorize many safety measures things where the possibility of forgetting and making mistakes is high; in such cases, checklists serve as a source of information that would help a learner.


FAQs: Frequently Asked Questions usually known as FAQs include a list of questions and their answers which are based on a particular topic. For example, in sales or product training a learner needs to know the answers to certain questions like how, what, when and why the product is used. In such cases, the FAQs are used with all the questions needed and their respective answers.


User Guide: A manual acts as a reference source to help a learner refer to a particular topic. For example, in legal training courses there is much information to be known by the learner; in such cases, learners are guided to particular websites using hyperlinks. These websites consist of information that would help a learner understand the topic more accurately. Here hyperlinks are the reference sources.

User Guide

Flowcharts: A flowchart is a diagramatical representation of a particular task or process that helps the learner to know the flow and connectivity of that task or concept. For example, in process training we use flowcharts in order to determine the flow or process of the content or tasks to be performed.


Job aids in eLearning course help learners to access the course and retain the complete knowledge of the course effectively. An e Learning course may have more than one job aid. Using job aids in an eLearning course helps the learner complete the course successfully.

View E-book on E-learning 101: A Beginner's Guide to Understanding What E-learning is About