As Training Managers, you may need to ensure that your employees complete the mandatory compliance courses. These courses, though beneficial to the organization, do not contribute directly to employees in terms of improving their work performance or addressing their learning gaps. In this context, it is a challenge to motivate learners to complete these courses.
Adults have the urge to kow why they need to learn a particular thing, how it will aid them in their life – professional or personal. Your eLearning course should address these issues to motivate learners and engage their participation in the course. Various strategies can be employed to do this. There is no best method or prescribed formula to achieve results. The decision will depend on various factors such as the subject being handled, technical, finncial, time, cultural contraints, and the audience profile, to name a few. This blog suggests strategies to present a couple of mandatory compliance courses through eLearning.
1. Electrical/Fire Safety
Courses on safety are very common compliance courses it is vital that every employee is familiar with them as they help prevent diasters and teach what to do is such a situation occurs despite all precautions.
a. Case-study based approach
A case-study based appraoch uses a common case around which the whole course is woven. The case can present the problems caused in the orgaization due to the lack of compliance to rules. The course can then present the various guidelines or steps to avoid/overcome such issues. It can also present a step-by-step approach to deal with the various situations.
The case can then be used at strategic locations to test the understanding and decisio-making capabilities of learners.
b. Scenario based approach
This strategy is similar to the case-study appraoch but uses individual, short, stand-alone scenarios to test learners understanding. They can also be used to test learners’ understanding prior to the teaching and use the feedback to lead into the dicsussion. Scenarios thus provides great versatality and engage learner paricipation.
2. Sexual Harassment
In the current global scenario, training employees on sexual harassment is the need of the hour. It is important that employees appreciate the importance of maintaining appropriate boundaries at the workplace, identify the thin line between flirting and harassment, and identify the behaviors that constitute sexual harassment.
Story-telling is a great way to talk about sexual harassment. A senior HR manager can guide a new hire through the course by explaining what constitutes sexual harassment, what is just harmless social flirting, and how to avoid behavior that can inadvertently lead to offending the other person. This approach supports the whole gamut of victims, villians, and the kinghts in shining armour and is bound to engross learners and drive home the message.
b. Scenario based approach
This strategy presents individual sceanrios to learners to help them identify the offending behavior in each scenario and the remedial measures to be taken. This approach engages the learners on an emotional level as they empathize with the victims.
In either strategy, the main goal of helping learners understand the behaviors that constitute sexual harassment and aviod falling into those pitfalls is achieved.
As discussed earlier, there are several strategies to present compliance courses through eLearning. Just keep your constraints in mind and let your imagination run wild!