It is now no hidden fact that e-learning is one of the most important tools in imparting education. No matter what the goal is – be it training the new employees or professional development, e-learning is gaining popularity worldwide. So when most of the organizations are involved in e-learning, the question that arises is “how can we maximize the potential of employees or learners who take e-learning?”
E-learning is all about connecting with learners and allowing them to make the most out of it. To do this, you need to ensure that your e-learning is relevant and effective. Moreover, you need to make your e-learning more human in order to give your learners the best learning experience.
So how do you add a human touch to your e-learning?
Here are 5 ideas to start with:
1. Include scenarios
Incorporating realistic scenarios in an e-learning course is an effective way through which learners can picture themselves in a real-life situation. You must be wondering how this can be done. Well, a scenario is basically a story in which there is a place representing the workplace, a character(or characters) that represent(s) learners, and a problem that the learner is likely to confront in real-life situations.
Having learners perform a task as a character impacts their actual behavior outside the virtual environment. Scenarios give learners a taste of reality and a personalized feeling by allowing them to control a situation as they would do in the real world.
2. Address learner’s problems and needs
While developing an e-learning course, keep in mind that your learners don’t take the course just because they are forced to learn; instead they want to know how they can apply the knowledge in real world. They want to know how the e-learning course they are taking leads them to do their jobs better and how that they can grow in their profession. Hence, you need to begin with letting your learners know “what’s in it for me” because this would set the stage for your learners to pursue the course with great enthusiasm.
3. Use relevant and real images
When you look at a photograph of a man holding fire equipment, wearing gloves, a hard hat and a face shield, you can understand that the course is about teaching fire safety to the employees. The image of a woman wearing a headset and smiling at you immediately makes you feel that the course is about teaching language skills to customer care executives. A real image of the CEO of a company conveying a message will immediately draw your attention and you would be keen on taking the course. The fact is, learners want to listen to someone they know and someone who resemble their character. Hence, you need to ensure that the images you choose give a feeling of trust and personalization to your learners.
4. Use a conversational tone
When we write scripts in an e-learning course, we tend to use passive voice, lot of jargons and a very professional language. Thus, we often forget to connect with the learner who is taking the course at the other end. If you want to personalize your e-learning, make your audio script sound like a conversation between two real people.
Instead of “This course is designed to explain the procedures for handling a fire equipment”,
try this “Have you ever had difficulty in handling a fire equipment? Well, in this e-learning program, we are going to learn about how to handle a fire equipment. So let’s begin!”
Which among the two sentences sounds good? I am sure it is the second one because you are directly conversing to the learners and hence giving a sense of personalization.
5. Writing matters
The writing style you utilize in your e-learning course is one of the important aspects of humanizing your e-learning course. Choose the fonts wisely because different fonts represent different emotions. Your writing style should differ when you create the course for varied learners. When you create a course for top-level managers, your font should look more professional. On the other hand, if you develop a course for young adults, then your language can be less formal. Always use active voice and not the passive one and ensure that what you write on-screen is clear and easy to understand.
E-learning brings with it the new dimensions in the world of training and education. However, you must ensure that real learning occurs through e-learning.
These ideas though few can lead to effective e-learning.