A consultant is an expert who is proficient in certain areas. As an eLearning consultant, you need to have business experience and operational experience. You need to be curious about how things work and educate yourself about the overall process of the eLearning. Also, you need to clearly communicate your ideas to the client and be able to provide creative solutions to any problem that may arise during the execution of an e-learning project. Here are 5 things that successful eLearning consultants do.
1. Provide recommendations to the client
As an eLearning consultant, you can’t just listen to whatever the client says and start developing the course. Instead of directly transforming the inputs into an eLearning course, as a consultant, you need to listen to the client requirements, analyze the situation and clarify your queries with the stakeholder. After understanding the situation and getting your answers clarified, you may come to a conclusion that eLearning might not be the best possible solution to their current need.
2. State facts clearly and convincingly
As an eLearning professional, you need to be clear about all possibilities with the client. When analyzing the client requirements, if you think a particular solution is not feasible, you can politely tell them that it won’t work by sharing your previous experiences.
3. Stay up-to-date with current eLearning trends
In order to suggest the best solution to the client, you need to be aware of the current eLearning developments which add value to your business. You need to keep yourself abreast of the latest online training trends and understand how they help meet the requirements of your client.
4. Comprehend the goals and purpose of the business
Well-chosen objectives and goals set the business in the right direction and keep the company on track. So, as a consultant, you need to clearly understand the goals and purpose of your business as they are important for your company’s future.
5. Enhance communication skills
As a consultant, you need to possess good interpersonal and communication skills (both written and oral). Sometimes, to communicate your ideas to the client, you need to be a part of a healthy argument with them. Arguing doesn’t mean force-feeding your ideas. You have to educate them about learning as a different light.
A good eLearning consultant analyzes the needs of his clients and provides them with the right solutions. He stays abreast of the latest developments in the world of eLearning and articulates his thoughts very efficiently. Hope you find this post interesting. Do share your views.
Editor’s Note: This post was originally published in July 2015 and has appeared in Learning Technology category whereas now it is updated in Learning Design category.