Compliance training is a huge mountain for Chief Compliance Officers to conquer, an unfamiliar, hostile terrain. Be it employee disinterest or the lack-luster compliance programs themselves; you can’t deny the fact compliance training least bothers the workforce. Why not whip it up a bit by blending it with game-based learning? Chances are your workforce may take to it like fish to water. Compliance has diverse forms but all forms of compliance are not suited to wear the garb of games. Let us see which ones can.
Safety training is training workforce on the policies and measures to safeguard them in the workplace. Training your workforce on safety compliance has to be on your priority list as employees are a valuable asset to any organization. A bland session on how to be safe at the workplace may not fit the occasion, as it fails to engage learners. Game-based learning is an approach, where the learning experience is enhanced by the relevant use of games. For example, a course with a game-based scenario is designed, which shows a room with exposed wires that may cause electric shocks. The learner needs to identify the safety issues and take necessary precautions to avoid workplace injuries. This kind of hands-on experience succeeds in engaging the learner and assists in knowledge retention. According to Sitzmann and Ely’s Meta-Analytic Examination of the Effectiveness of Computer-based simulation games, retention is 9% higher when trained through simulation games.
Regulatory compliance is a business’s adherence to the laws, rules, and regulations applicable to its industry. Failing to follow these can lead to serious legal consequences such as federal fines and legal penalties. Game-based learning can help the workforce remember these complex rules and regulations by giving it a tang of games. Games ease the legalese overload as they have the power to engross the learner. For instance, a game requires the learner to take a quiz to reach the next level. He needs to answer a question related to rules and regulations and is awarded points for each correct choice he makes. The points, prizes, badges, or trophies he earns at each level keep him motivated throughout the course. When competitive elements of a game are merged with any form of learning, learning is fruitful as stated by Karl Kapp in his book, “The Gamification of Learning and Instruction: Game-based Methods and Strategies For Training and Education“. He states, “Games create engagement – the cornerstone of any positive learning experience. It is essential that gamification be part of every learning professional’s toolbox.”
IT Security Compliance
IT security is assumed to be the terrain of the IT department, but organizations are responsible for the implementation of IT security compliance. IT security compliance requires IT managers to backup, encrypt, store, and safeguard their confidential data. In such a scenario, simulation games can draw the learners’ attention by practically placing them in scenarios where they need to identify a whether breach that has occurred and how to avoid it. For example, any employee who tries to use a pen drive found unclaimed in the parking lot may puts the confidential data of his organization at a risk. Game-based learning helps the employee by presenting similar situations where he needs to take the right decisions to protect company data from falling prey to likely breaches. The course allows the learner to move ahead only when he successfully identifies the breach and takes necessary action. This hands-on experience makes a long cognitive impact.
Compliance training, whether safety, regulatory, or IT security, when coupled with game-based learning, can be a big hit with your workforce. A classroom training session on compliance may not succeed in generating any response from the learners due to its dull nature. But, game-based learning, being an interactive medium, obliges learners to take decisions and engage with the training material.