It is a well-known fact that efficient flow of information between a company and its business associates leads to the creation of better value. Proper training helps the members of the extended enterprise to coordinate better and achieve their business objectives and strengthens the symbiotic relationship between them.
By paying adequate attention to five important aspects, training managers could ensure the success of learning within the extended enterprise. They need to ensure that
Training materials are delivered on time
In most successful Extended Enterprise Training (EET) initiatives, the content evolution starts at the same time as product development. The research firm IDC points out that this synchronization helps training materials to be available for product testing and facilitates testing of these training materials as well. By ensuring efficient communication between various stakeholders, it is possible to provide timely information to the members of the extended enterprise on the roll-out of new learning materials.
Online courses are the ideal medium for delivering timely EET. The use of rapid authoring tools expedites the development of eLearning courses and reduces expenditure significantly. It is now possible to develop a 60-minute training module in about 3 weeks with an expenditure of $3000 to $4000.
Learning content is useful
The content of the training program must enable the extended enterprise to bring about the desired changes in the business behavior of its members. This can be achieved by providing a clear development path for the learners. Some organizations use a prescriptive model to engage their learners towards the content that is available and appropriate for them.
When organizations reuse the content in other training programs, it must be ensured that it is appropriate for the achievement of the learning objectives.
Proper access to content is facilitated
Extended Enterprise Training (EET) becomes meaningful only when the learner is able to access the content at the right time. The use of an LCMS helps the organization to facilitate content availability to learners as well as course developers. Compact content helps the user to obtain the required information quickly and easily.
Trainees effectively absorb the subject matter
According to IDC, a right blend of ILT and eLearning is very effective in imparting EET. A wide range of learning styles could be efficiently addressed by varying the way in which the content is presented. Byte-sized modules are easy to ‘digest’ and help the trainees learn complex concepts better.
Impact of the learning program is maximized
According to IDC, monitoring and refining appropriateness, accessibility, and absorption of content and business metrics simultaneously help to obtain the best possible results out of the EET. It further observed that if the business process is poor, then training may not lead to substantive improvement. The success or failure of the learning process may be identified only by continuous measurement of its impact.
Training is a dynamic process and needs continuous changes to suit the ever-evolving needs of the organization.
Effective EET helps companies to achieve their objectives as improved business processes help deliver better value. How do you effectively impart training in your extended enterprises? Do share your experiences with us.