Personal emotional outbursts might seem a relief as they are exhibited to someone who understands the individual deeply. But when these emotional outbursts are exposed in the open, say at work, they could have adverse effects on one’s reputation and hamper his or her productivity. Every individual has an own temperament. Both the employer as well as the employee should possess a hold on their emotional sides. In any other case, this could result in a variety of issues like de-motivation, negative reinforcement, etc. which, in turn, could affect employee turnover and reduce work efficiency.
After a lot of research and observation, the most common negative emotions found in a typical work atmosphere are:
Dealing with or learning to control the above common emotions involve a few simple steps as given below:
Frustration: This emotion is both inherent and spontaneous in us. The more one tries to stop it, the more you get frustrated. Any person gets frustrated because he or she feels trapped or sees no way out of a problem. In order to rise above this emotion, do the following:
- Hold back and assess: This is the best line of attack. Put yourself on hold for a while and engage yourself by reviewing the problem and trying various alternative ways and means of solving it.
- Discover something constructive and encouraging about the new circumstance: When an assignment has suddenly been assigned and there is very little time left for the deadline, it is best to derive something affirmative and helpful out of the situation rather than to panic and get irritated.
- Bear in mind the consequences you had to face the previous time you felt aggravated: Frustration is not a single occasion feeling. It recurs depending on the individual. Hence, one should be able to learn from one’s past experiences and prevent them from recurring.
Tension: Tension, nervousness, fear, anxiety and worry are the root causes of frustration. At one end of the spectrum, you find mounting fluctuations in the job market, many employees are stressed due to the fear of losing their jobs. This has an indirect impact on the individual’s productivity through not only adverse mental and physical health effects but also factors like de-motivation and decrease in confidence levels. At the other end, the employer himself is stressed because of poor productivity from employees, delays in deadlines and lack of customer skills. Hence, in order to cope with tension and stress, do the following:
- Isolate yourself from the related environment of worry and anxiety
- Find a separate place where you can practice relaxation techniques such as breathing, meditation, etc.
- Focus on bringing in returns to the organization rather than worrying about being laid off
Anger: The most destructive of all emotions is anger. There are several roots to anger but it pales in comparison with ego and jealousy. These emotions linger within one for much longer than others. Thus, it is very important to keep one’s temperament in control. Anger management involves:
- Choosing the right medium to act in response to a situation
- Identifying and cutting off anger at an early stage
- Applying the concept of positive reinforcement by stirring stillness and composure within oneself
Aversion: Many a time, an employee or employer is forced to work with a person he or she has an aversion to. Yet, it is mandatory to maintain professionalism in an organization. At times like these:
- It is important to be reverential towards the aptitude of that particular individual, letting aside one’s ego and self-dignity
- It is also important to show assertiveness, when necessary
Emotions are different at different times. They could be momentary, discrete, longer-lasting, dispositional and transmittable. But they are unstoppable. Nonetheless, it is always possible to prevent these feelings by controlling one’s emotions. In the process of doing so, it is very important to always bear in mind the previous consequences occurred due to emotional outbursts and learn from them.
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