“Emotional Intelligence is the clever use of one’s emotions.” The way or means by which an individual intentionally makes emotions work is by using them to help guide his behavior, mannerism and thought process in his or her favor. The work or corporate environment has always scrutinized and tested an individual’s Intelligence Quotient (IQ) Level, as it believes that the success rate of a Company depends on the IQ level of the employees who work there.
IQ level is basically reflected in one’s academic achievements, marks obtained, etc. but one’s smartness hardly ever accompanies high scores and intellectual credentials. Here is where Emotional Quotient (the heart) or EQ steps in. A normal person is always taught to value IQ in all stages of his life – school, family, college, workplace and so on. Devaluing Emotional Quotient results in suppressing emotions, feelings and the zeal to work towards interests.
In order to shake hands with success at work, it is important to blend EQ with IQ. Many a time, simple things are overlooked and even before acknowledging them, they become a reason for one’s failure. By pausing once in a while and answering a few simple questions, an individual can stay on track of his wants and needs.
Some characteristics that are relied upon and believed to be as part of Emotional Intelligence are:
- Emotional understanding
- Self-discipline and will power
- Commiseration and empathy
- Political awareness
- Management and leadership
- Dissent management
- Teamwork and mutual support
- Team potential
By adapting to and putting into practice the characteristics of Emotional Quotient, motivation can be enhanced and positive reinforcement induced within the team, resulting in effective teamwork and maximum productivity. The myth that emphasizing EQ will de-emphasize IQ should be removed from the heart and mind of every individual.
The four key domains of Emotional Intelligence that highlight the importance of Emotional Quotient over Intelligence Quotient are:
- Self Awareness: Emotionally, this leads to self-evaluation and boosts self-confidence.
- Self Management: This develops emotional self-will, simplicity, faith and assurance, compliance target orientation, inventiveness, positivity and precision in an individual.
- Social Awareness: This domain involves observing, understanding and co-operating with others.
- Relationship Management: This influences and inspires leadership and creates a strong bond between employees and employers via effective communication.
Thus, Emotional Quotient plays a very important and major role in an organization. The purpose at work is not just for the benefit of an individual but for the benefit of the entire management. It curbs negative reinforcement and creates positive energy, thus leading to better teamwork and maximum efficiency.