According to training industry 2014 report, large organizations in the United States (employees’ strength, 10,000+) delivered 36% of the training hours through the self-paced online learning mode and 36.6% learning hours through the classroom mode. This clearly shows us that companies having employees’ more than 10,000 employees are focusing more on technology-enabled learning to train their workforce.
But do the technology-enabled learning methodologies meet the top training requirements of the organizations?
I have listed three crucial training needs of organizations and will show you how technology-enabled learning can meet them.
Complaince training was ranked as the second most important training to be given, which was stated in a survey conducted in 2013 by learning leaders. This is because a violation of law by an employee might cost the organization a huge amount as penality. So it is important to create awareness among employees about the guidelines, rules and regulations and the consequences of violating them.
According to a survey conducted by the Toward Maturity benchmark, 98% of the organizations prefer technology to deliver compliance training to their employees. This is because the rules and regulations might get upgraded with time. With e-learning these can be updated easily and cost effectively.
Trainings like compliance usually have dull and boring data. Employees prefer to take this training only out of compulsion. But these courses can be made engaging and interesting by adding scenarios and case studies.
The following screenshot is a scenario taken from a information security course. A situation was created where a manager discloses confidential data to an unauthorized person. Then the consequences that he had to face after disclosing the information are depicted.
Product training is another most important training that organizations prefer to give their employees. Because the more skilled and knowleadgeable the sales employee is about the product the more productive he becomes to the organization. The other main reason for giving product training is that with the emerging trends the products may upgrade periodically. The employee must be aware of all these upgraded features of the product.
The ideal solution for this training is e-learning, as the courses can be developed easily and within a short time period with the advent of the rapid authoring tools. The existing course can be updated with the new changes whenever required. Another major benefit of e-learning is that the same standardized course is given to all the employees spread out in geographical areas.
To sell a product, the sales representative must be able to use the terms of the product. To familiarize the employee with the product, its parts can be shown in an interactive way using the hotspots or rollovers. Have a look at the screenshot below to get an idea of this.
“The Bureau of Labor Statistics” states that, on an average, the employee turnover is around 60%. And all the novices must be educated about the company’s mission, goal, and rules and regulations. The main challenge is related to the fact that not all employees are hired together at one time. Providing them training through traditional methods would increase the training cost as they need to bring the instructor again and again each time a new employee is hired.
As these trainings need to be conducted frequently, e-learning is the most ideal solution. We can develop standardized modules, which the new hires must take and reuse each time a new employee is hired. Hence, it becomes the most cost-effective way of training. Also, we can monitor and track the performance of the employees.
Have a look at the screenshot below taken from one of our courses developed for the new hire orientation program. We used the Explore and Learn method, where the employee had to learn by exploring each organizational structure, which represented the organization’s strategy, culture, and so on.
These are various training needs that can be effectivley met by organizations. But depending upon your organization requirement, onilne learning alone may not be able to meet all the training needs. You need to blend it with the classroom mode for obtaining better results.
Do you have anything to say? Please do share!