If we have a look at the state of eLearning today, it continues to serve a strong value proposition for multiple reasons, like it has unlimited reach, it is cost effective, it facilitates to reach wider audiences and meets the needs of diverse learners.
According to Workforce.com, 73% of employee training in Fortune 500 companies is delivered via online methods.
This shows the reach of eLearning all over the world and the increasing preferences towards online training methods.
But then can eLearning really help organizations in achieving business goals? Let’s take a look at some of the goals or challenges and see how eLearning can contribute in those areas.
The common goals or challenges of today’s organizations are need for improved customer service, increase in revenues, adherence to compliance and regulatory laws and improving employee productivity. In order to achieve these goals, the first step to achieve all these is that the employee should have relevant skills.
Improved customer service:
The employee in an organization must be trained on the importance of customer service. In such cases, an eLearning course can be the best method to impart the training. This in turn can help you in improving the customer service.
Increase in revenues:
Due to the proliferation of products, the sales team needs to be trained frequently on the updations of a product or the new products that are launched. The training experience can be made more effective with interactive and engaging eLearning courses with the information that they should know. The features of the products are developed as an interactive course, which can be easily understood. Thus, eLearning can greatly help to update the skills set of the sales team quickly and help them in achieving more revenues.
Compliance with legal and regulatory mandates:
As there are frequent changes that takes place in laws, classroom training will be time consuming and involves high expenditure, whereas in eLearning the updations can be easily done and shared with the workforce. We can also ensure that the learners understand the legal obligations by including scenarios or role-based strategies and assessments.
Improve employee productivity:
E-learning courses are a great way to improve the productivity of your employees to keep them updated with the new technologies, processes, procedures and products and this will help them improve their performance and give better results.
Training your employees will help you reach your business goals. A great option to achieve this would be eLearning because it meets the requirements and hence serves as a best training tool. What do you think? Do share your views on this.