For a course to be developed as an effective e-learning product, it needs the expertise of both the Subject Matter Expert (SME) and eLearning developer. Today, let’s look at a few expectations that a SME (ideally) has and what should an eLearning developer do.
A SME expects that eLearning developer should:
- Make no demands on time
- Understand the subject
- Replicate PowerPoint as-is
- Do not change the content
- Deliver on time
- Develop intricate animations
- Work within budgets
- Provide detailed information in courses
- Understand what’s there in SMEs’ minds
- Appreciate SMEs’ time and effort
For the above list of expectations from a SME, an eLearning developer should:
- Appreciate that SMEs’ time is valuable and carefully plan to conserve it.
- Read ALL the material given carefully
- Explain the difference between a PPT and an eLearning course; provide sample courses
- Explain learner challenges
- Take the responsibility for delivery
- Provide simpler alternatives
- Provide cost-effective alternatives
- Explain the concept of “Need to know” and “Nice to know” content
- Ask questions
- Be lavish with praise. They (the SMEs) deserve it
If we have a clear stack of expectations from a SME, it would be much easier to yield an effective e-learning product. But, this is not an exhaustive list of expectations. I’m sure there are many more points to be added on here. Would you like to share your opinion?