Well, with some organizations working with 4 different generations, it would be necessary to create a successful environment in an organization. Each generation works in numerous ways and carries a variety of experiences, and here I would like to discuss employees who come under the category of Gen Y.
Generally, people in this Gen Y category are said to possess qualities such as sociability, recognition-craving, multitasking, flexibility, heroic spirit, excellent communication and so on. I may hasten to add that they are the most driven and enthusiastic in carrying out their job responsibilities.
So, when developing training programs for such a group, how do we make sure that this group is involved in the course not just because his Boss has asked to go through the training?
The first place to begin is to understand the typical traits associated with Gen Y. This helps to design effective courses that appeal to the Gen Y professionals and complies with their way working. Here are some that I have compiled:
Born in an era of technology, GenY professionals highly rely on the Internet and gadgets like iPhones, tablets, laptops, and smartphones. They are quick in communication and collect information from most of the social websites like Twitter, Pinterest and Facebook. As they are constantly in connection with such technology and social sites it becomes a vital part of their life.
So this generation enjoys working with companies who embrace technology rather than companies who are traditional. Similarly, when it comes to training, this group prefers learning to be available on any of the gadgets, giving them the opportunity to undergo training anywhere, anytime. If restricted on this arena they try to avoid as they find it to be too inhibiting to their lifestyle.
Gen Y employees are buoyant and determined, work in a team and are always open to accept different viewpoints. They are open to new ideas and want to be involved in every activity with the expectation of transparency from their bosses.
This collaborative nature of Gen Y is evident in their activities in social networking sites. These are the professionals who have grown up sharing school notes, news and circulars via Facebook, WhatsApp and Snapchat. They would perform well when such a collaborative feature is added into the LMS as part of a training program.
Although the approach of this generation is different, they still value benefits from any effort. They are technically goal oriented and thrive on change, innovation, and immediate feedback. They are always keen to know about their development and where they stand in vis-à-vis their assigned targets. Being confident and ambitious about their work, they are ready to face challenges and love being challenged. Including games, puzzles and challenging tasks in their training programs, particularly eLearning program would appeal to this achievement-oriented group.
Multitasking Nature and Flexibility:
Gen Y professionals are flexible and are multitasking – they watch TV while chatting with a friend. They handle two to three tasks at a time and use the procedures most proficiently but at the same time have demonstrated their limited attention span.
They would respond well to byte-sized learning modules that are short and less than 10 minutes in duration. These byte-sized modules can be grouped to form a complete curriculum. You don’t expect your Gen Y to complete them at one go; they would but they would do at their own pace and time. Therefore, these short modules will help you in their training endeavor.
When designing eLearning courses it is important to understand learner’s background, their learning styles and their motivations. Incorporating the elements that act as motivating factor for Gen Y ensures courses are appreciated, taken and completed enthusiastically so that the purpose of training is accomplished.