According to a survey conducted by OSHA in 2012, around 200,000 violations have been recorded and about $200 million fines have been charged (http://www.caveolearning.com/blog/compliance-training). To avoid such situations, organizations need create awareness among the employees about the laws and regulations that the company needs to follow. Employees should know that violating laws may result in heavy penalities, disciplinary actions and many other related actions. Thus, compliance training is a mandatory training.
Compliance training is often boring, and hence, the employees drop out rate is high. To reduce the drop out rates, it is essential to develop these courses in an engaging and interesting way. Here are a few ways in making these courses work for your organization.
1. Use Real-World Examples
Mentioning a set of laws and asking the employees to follow them sounds quite abstract. To actually make the employee understand the purpose of that law, it is essential to use real-world examples. We can set up a scenario and create a situation that an employee may face in his workplace and explain to them how a certain act may violate the law. This would give them a clear picture.
For example, have a look at the screenshot below taken from one of our “sexual harassment courses.” We have created a scenario where a employee has been harassed by her manager and asked the learner what she should do in such a scenario. The scenario was created with all real characters to give a realistic look and develop a connection with the learner.
2. Reward Your Employees
Rewards are always a best way to motivate learners. To develop an interest in the learner, it is essential for him to understand that the time he spent in taking this training would be credited to his workhours and that would help him in his job. You can reward the employee with a certificate on the successful completion of the compliance course. The progression of the learner in the course can be easily tracked in e-learning.
3. Use Mutimedia to Enrich Your Course
The effective use of multimedia in these courses would give a great result. Use of animations, videos, illustrations and so on would add a lot of value to the course. For example, you can make use of vector illustrations to show different types of discrimination and videos can be used as testimonials.
4. Develop Role-Specific Courses
Rules and regulations may vary with respect to the employee’s role. That is, a sales person need to know about the rules and regulations to be practiced when selling a product and a higher personnel would want to know about antibribery regulations and so on. An employee gets frustrated when he sees the content that is irrelevant for him. And making separate courses for every role may become very expensive. But with e-learning, we can create a single course that could cater to the needs of all the employees. For example, have a look at the screenshot below where a single course could cater to the requirements of different employees.
These are a few ways to make the compliance courses work in your organization. I hope you find this blog informative. Please do share your views on the same.