According to International Compliance Association, a global provider of compliance training, compliance is defined as “the ability to act according to the set of rules, order and a request”.
Every organization has to comply with the set of rules and regulations. For this the ability to demonstrate compliance is a necessity, for companies to operate. Let’s now look at the main barrier that the organizations face, while training their employees.
Barrier to compliance training
According to a benchmarkstudy conducted by Towards Maturity, the lack of employee engagement stands out as the biggest barrier to compliance training effectiveness.
Compliance training consists of laws, rules, regulation and terminologies that are difficult to understand. Employees who are made to undergo this mandatory training, find no relevance to their job roles, resulting in lack of engagement.
Overcoming the barrier
According to the adult learning principles, adults are motivated to learn, when they find the learning relevant to them. So making your training relevant, is the most important aspect you need to consider.
Training can be made effective and engaging for the employees, by using some of the strategies discussed below.
- Short Videos or Animations
Short Videos improve information retention, as they provide an engaging learning experience and allows video replay. Using videos where you can, to deliver effective training to the employees. As the videos or animations are interestingand exciting, it encourages employees to actively participate.
Using storytelling you can engage the employees in an effective manner. Stories can be a very effective way to teach ideas and impart complex concepts. Real life experiences, narrated in the form of a story, help you communicate important information, as it is interesting and engages the employees throughout the training.
- Trivia Games or Quizzes
These are used to test the knowledge acquired, during the training program. This way the employees stay engaged as they have taken a test or a quiz, to check whether they are following the training.
- Rewards or Incentives
This is another way of engaging the employees. This can be done by rewarding them, at the end of the training session, for their successful completion. Receiving rewards motivates the learners to actively participate.
ELearning an effective delivery platform
ELearning can be a convenient and cost effective tool, for organizations to deliver such trainings , for the following reasons:
- With the help of rapid authoring tools like Lectora, Captivate, Articulate etc. courses are designed in an interactive way, to make the learning engaging.
- Once the course is designed, it can be used repeatedly. This reduces the annual refresher training cost, by huge margins. Any changes or updates, in laws and policies, can be reached to an organization’s global employees, within a short time period and at low cost.
- Moreover, organizations are required to produce the proof or records, regarding the completion of compliance training to the regulatory authorities. For this, it has to maintain adequate records regarding training sessions including attendance, logs, assessments and materials distributed, which requires a complex set of activities and proves to be a costly affair. When training is rolled out on LMS, it can track the employee completion rates, and can generate certificates and reports, which are accepted by most of the regulatory authorities.
Thus, we can say that Compliance Training programs can be made more effective and advantageous, using eLearning. Do share your thoughts on the same!