It is common knowledge that effective transfer of information between the company and its business associates helps to create better value. The training managers, by concentrating on 6 important aspects, could improve the quality of learning within the extended enterprise. They need to focus adequately on the:
EET initiatives are meaningless if they do not help the company realize its objectives. According to IDC, it is therefore necessary to have clarity on whether the changes in behavior, attitude and skills of the members of the extended enterprise contribute to the achievement of the organizational objectives. Similarly, it is essential that the organization’s business objectives are expressed clearly in terms of benefits to the target segments of the extended enterprise to motivate them to participate in the training program.
The learning objectives of EET should be set in a manner that the company can reasonably expect to meet its objectives for the extended enterprise. It is also necessary to ensure that these learning objectives benefit the target audience of the business associates and these benefits need to be effectively communicated.
Characteristics of the learners
It is necessary to understand the target audience of the EET initiative. The firm needs to identify the different segments of learners. It is important for the company to study the work environment of the trainees to make the program more effective. It is also essential to analyze their learning practices.
Number of trainees and diversity of the target audience
Precise estimates of the number of learners help companies plan their EET programs better. The multinational character of the extended enterprise makes it essential that issues caused by time-zone differences, linguistic and cultural barriers and glitches in efficient coordination between diverse teams are effectively addressed to enable the company reap rich benefits from these training programs. Online programs are the ideal solution to these problems because they facilitate efficient anytime, anywhere learning.
Training resources of the firm
It is necessary for the organization to assess the resources required for effectively implementing EET. The number of trainers, managers, marketers, infrastructure managers and content developers plays an important role in determining the approach to learning in the extended enterprise. Companies can also consider hiring the services of external consultants.
Use of LMS
Efficient management of EET is vital to its success. Companies could make use of LMS to effectively administer and track learning programs. These systems could also be used to assess trainee performance. Organizations could opt for open-source LMS such as Moodle, which provides highly efficient and cost-effective solutions to manage training in the extended enterprise. Another advantage of using open-source provider is that firms could use another LMS exclusively to impart EET. This LMS could be purged of any information that is considered confidential.
Adoption of the right approach to EET enhances its efficiency. Have you taken any other factors into consideration to determine your approach to learning in your extended enterprise? Do share your experiences with us.