According to a survey of McKinsey in 2010, about 81% of frontline managers are dissatisfied with their own performance .The survey also shares that the main reason for this dissatisfaction was that their training programs were not tailored to the training needs of the front line managers.
As rightly said by Ms. Atti Riazi, Chief Information Officer of United Nations “a superman’s outfit does not enable you to fly”. Similarly, just investment alone in training is not sufficient. A good training program and a proper medium are very important to accomplish the training goals.
Let’s look at the how eLearning can be the most powerful and cost effective way to train employees.
E-learning is one medium that helps to create courses that are accepted globally. For example, when the corporate office team of Deloitte needs training on Oracle 11g, a single eLearning course created on the topic can be used a number of times and can be used across all their offices, be it Chennai or Chicago or London.
Training in today’s world can be done in many ways. Here, we are talking about online training in the leisure of your home. For example, when company has to train their employees on an update on NON-DISCLOSURE AND NON SOLICITATION AGREEMENT, then the management cannot burden the employees to travel all the way to some destinations and attend the classroom sessions. The management can create an eLearning course and ask them to take the course at their own pace.
The assessment of the learning is immediate and is autonomous. This means that, when the learner finishes the training courses and is done with the assessment, then the learner doesn’t need to wait for the instructor to check and evaluate the results. It is a computer evaluated result and is immediate. This ensures that in case the learner fails the test, he or she is ready to take a second look at the assignment and will learn from his/her mistakes and retry the test again.
E-learning can also support collaborative learning during the course, that is the learner may have many questions in mind. These can be answered in discussion forums, blogs or any other web based medium with exchange of ideas. The learner need not wait for the instructor or the teacher to answer our queries.
When we are asked to go through a series of classroom sessions for hours, the learner tends to get bored or get distracted. But, if the same topic is presented in an interesting way we would like to see and read about it. E-learning is the most interesting way, and uses different tools to make a boring, dry subject, interesting. For example, when the learner sees the same boring and dry subject presented with pictures, facts and interactivities, they develop an inclination to learn.
Therefore, I think eLearning has come to stay and will rule the learning industry in the future.