The SAP implementation method is based on the case studies and best practices from various available resources and results in an implementation method which allows you to plan and execute the program. It varies from organization to organization.
Proper end user training is the key for an effective implementation of any SAP ERP system. The success or failure of these SAP ERP systems depends on how the actual users use it and also on end user cooperation. End users must be properly trained to fully utilize the functionality of the SAP ERP system, to reduce costs, save time, and improve processes.
To give your SAP end users the training they need, here are a few techniques.
The SAP end user training packages must include study materials, training manuals, user guides on various topics including the transactions steps in R/3, user specific job roles present in the SAP system, job-aids, quick reference guides, tutorials, webinars, etc., for users.
To enhance training programs, create a training environment for SAP and Non-SAP applications using a simulation based tool, SAP Tutor. A watch-try-do strategy can be applied here to make the program effective and engaging. In this strategy, the learner or end user will watch the process involved or the steps to be learnt. The end user will learn the process of the ERP program including its applications, benefits, advantages, etc. Simply, in the Watch phase, the task is explained, in the Try phase, learners are invited to practice the process, and in the last phase, Do, learners do the actual process, they apply all the knowledge acquired and do them at their own pace. They can go back again and check the steps, if they get stuck at any point.
Such e-learning courses are cost effective. End users can access these courses anywhere and anytime. The best part of this training is the end user can learn at his own pace, no constraints, he can learn at home, while travelling, etc. If there is an update in the content, through e-learning we can update it easily and quickly. You even can track the user’s performance. No need of an instructor, a trainer to teach them, which reduces the cost. You may have an expert trainer, but his availability may not reach all the employees globally, this is where e-learning provides a solution.
This the most effective and the basic type of training, due to the physical presence of the instructor or trainer, who facilitates the completion of the session within the limited time-frame. In this type of training, the use of media is limited, only pictures, charts, or presentations are used, which do not convey most of the information effectively to the end user. If there is a need for a change in the subject, the instructor has to be changed as well.
On-the-job training is simply learning by doing. Here the end user learns by his experience and learning, this is another way of training. It even ensures end users are serious towards the program.
Finally, these are some of the training ways or techniques to properly use and gain the maximum value from your SAP ERP system. Through this you even can generate long-term value, reduce the support and training costs, speed up process execution cycle, improve productivity, etc.
Have other interesting ideas? Please share with us in the comments section below.
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