Many startup companies, when launching a new product that is absolutely foreign to the market, spend as much time as possible to train their employees about the product. But your prospective customers know nothing about it. This is where the product can fail to live up to the potential. So, customer product training becomes extremely important.
With the increasing complexity of products, constant product innovations and new age customers on board, it has become imperative for organizations to think about providing comprehensive and constant training to their sales teams.
The SAP implementation method is based on the case studies and best practices from various available resources and results in an implementation method which allows you to plan and execute the program. It varies from organization to organization.
We know that both, product knowledge training and sales training are important for your sales reps to drive good results. But, which one of the two, according to you, is more important? Which one do you think has a greater share in the results – good or bad? Which one will you give the first preference to?
It cannot be argued that most of the organizations use ERP software for planning, organizing and various other activities. There is no point of having first-class ERP software if the employees have little or no idea about using it. ERP software training is necessary as it makes the employees more familiar with it resulting in maximum usage and productivity. The method in which you impart the training plays a key role on the outcome.
How can you make the best use of your Enterprise Resource Planning (ERP) system? What does it take to get the maximum ROI on the software? Well, you need to focus adequately on one of the important aspects that can make or mar your ERP implementation – end user training.
You might have come across many courses; which of them do you remember the most? Which of them made a lasting impact? Do you remember the main message and content even after months? The course I remember till date is the one that used storytelling to convey key messages.
According to a study conducted by Forrester, 37% of the sales reps were not knowledgeable about their company and product; 75% of them were not knowledgeable about their executive-level buyers’ specific business; and only 22% of them could understand these buyers’ issues and could help them.
Why do organizations conduct ethics and compliance training? A report by Towards Maturity and SAI Global states that nine out of ten organizations conduct compliance training programs with the following objectives.
- Risk mitigation
- Business improvement
- Behavioral change
Enterprise Resource Planning software saves millions of dollars to the organization. They are many factors that play a key role in the successful implementation of this software. One factor that is often neglected is training.
Here is a list of 11 facts that show the importance of training in ERP implementation.