In this fiercely competitive world of business, where customers’ demands increase rapidly, companies are focusing on advertising and personal selling to stay ahead. This puts intense pressure on field sales people to meet their targets. Often, salespersons find themselves travelling for long hours, meeting different kinds of customers, but still unable to achieve their targets. This results in considerable stress.
The retail industry is one of the largest sectors of the economy. According to Plunkett Research, this sector’s contribution to the nation’s Gross Domestic Product (GDP) is about 8%. Companies in this industry need to train their employees on various aspects such as products, customer service, selling skills and so on to stay ahead in a fiercely competitive environment. But, how can retail organizations equip their staff members with the needed knowledge and skills, without interrupting their busy schedule, at low cost? Well, these firms can use eLearning to impart first-rate retail training to their personnel. Let us now see how.
When you think about leaders in an organization, who would come to our mind? C-suite members, departmental heads, managers, right? But that’s not what the millennials or our younger colleagues think. We need to alter our perception if we are to work shoulder to shoulder with the younger generation. Their perception of leadership is different. As a matter of fact, according to a study by The Hartford Group, 78% of millennials already consider themselves to be leaders in one way or the other and 63% of them aspire to be one in the workplace.
According to the 2013 Work Place Safety Index, released by the Liberty Mutual Research Institute for Safety, organizations paid about 55.4 billion dollars as compensation to the employees who were down with injuries and illnesses at the workplace, in the year 2011. So, how can you ensure the safety of your staff members? Well, training your people on safety norms and procedures goes a long way in reducing accidents at work and ensures their well-being.
Several organizations use eLearning to impart safety training to their workforces because this training medium enables them to provide the necessary knowledge and skills very quickly, in an efficient and cost-effective manner. But, how can you make the best use of the digital training format?
Gen-Y people or millennials are those who are born between 1976 and 1998. They have grown up with technology, and their attention span is 2 minutes or less. They prefer learning through digital media to books.
Medical representatives face many problems while promoting their companies’ products to doctors. It’s a well-known fact that doctors are more knowledgeable about medicines than the pharmaceutical sales representatives. So, how can a representative gain as much knowledge as the doctor about the medicine? Well, e-learning is the best solution for this problem because it helps to impart highly effective training.
Compliance training is very important for insurance staff. This is because if an insurance company violates the applicable rules and norms, then it could face serious problems. So, how do you deliver compliance training, and which learning format is ideal?
EHR or Electronic Health Record, better known as Electronic Medical Record (EMR), is a systemized method of collecting patient health and medical information and storing them in a digital format. Gone are the days when you had to maintain a pile of papers for patient information. Today, this patient information can be transferred through enterprise-wide connected systems.
Every company has its own business processes and procedures which enable the company meet its unique quality standards. Process training is a must to new employees who join the organization, irrespective of their level, experience and role in the company. Whoever joins the organization must understand the company’s processes and procedures to do their job well.
Why do several product sales training programs fail to achieve the desired results, despite providing the right information to learners? Well, one of the important reasons why many product sales training programs fail to succeed is that they are not based on adult learning principles.